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  #61  
Old February 28th, 2008, 07:48 PM
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AMEN AMEN AMEN -- you guys are GOOD!

I thank you profusely!

karen
Tell me you can import and not loose any more files and then and only then will we deserve your praise.

However, we have always jumped on any crash bug immediately. As I said above, in MTU's 30 year history, and my 40 year product development history, we have never seen anything like this.

It is truly mind boggling. It proves to me how low Microsoft Windows has deteriorated since we first embraced it in 1988.
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  #62  
Old February 28th, 2008, 07:52 PM
Karen K Karen K is offline
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Working on it at this VERY moment.....can't wait to get up and running again!

Sorry I was so hard on you guys but I'm telling you, the relief I felt after I finished loading all my CDGs was as great as the disappointment I felt after they started disappearing!

I appreciate the speed at which you hopefully have fixed this bug...

K
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  #63  
Old February 28th, 2008, 08:00 PM
helen neilson helen neilson is offline
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losing files after download i am unable to open hoster

After doing download all i keep getting is two popups telling me that downloads have been successful but files have been moved and hoster will no longer open all the files are on the hard drive but they will no import to any other program as i had backed them on an external hard drive and tried to move the folder to my laptop without any success do i need to uninstall hoster and then reinstall it and just import all my discs over again can i just say this morning hoster opened on another users page and when i done the rebuild songs data base over 5,000 songs appeared but disc nos 2 - disc nos 95 was missing and program seamed to be working and i thought i had it all back apart from a few thousand songs it also copied a few new discs but when i turned off the computer and then restarted it everthing had disapeared including songs list from microstudio now i only have folder but this isint importing anywhere still don't know where hoster put the files after download as i am unable to open this on my own user page help
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  #64  
Old February 28th, 2008, 08:17 PM
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Originally Posted by helen neilson View Post
After doing download all i keep getting is two popups telling me that downloads have been successful but files have been moved and hoster will no longer open all the files are on the hard drive but they will no import to any other program as i had backed them on an external hard drive and tried to move the folder to my laptop without any success
Read this Post about Hoster 3.320, and then download and install it.

We found and fixed this problem in 3.320.
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  #65  
Old February 28th, 2008, 08:26 PM
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MTU is number one when it comes to satisfaction !

hang around a while and all you newcomers will see !

ive never seen microsoft come up with fixes this quick !


keep up the unbelievable work admin !
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  #66  
Old February 29th, 2008, 10:39 AM
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MTU is number one when it comes to satisfaction !

hang around a while and all you newcomers will see !

ive never seen microsoft come up with fixes this quick !

keep up the unbelievable work admin !
Beavis, I'm truly honored. You broke your "one liner" rule for me.
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  #67  
Old February 29th, 2008, 11:18 AM
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Beavis, I'm truly honored. You broke your "one liner" rule for me.


Who's Your Daddy ?
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  #68  
Old March 1st, 2008, 01:07 PM
Karen K Karen K is offline
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In The Business Of Recovery.....

So I took the harddrive backup that I had made after recovery. I was able to fully recover 60% of my songs. So instead of reloading 15,000, I'm reloading around 5,000 songs. Copied from 500GB book to C:\hoster songs, rebuilt song database, and was VERY, VERY happy to see so many songs come back. Today will spend the entire day uploading the Pioneer series, which seems to be the ones that are missing....but will continue to query system for disc ID, choose one song from the top of the list, the middle, and the last song, because on one of the discs the last 6 songs were not there...

I hope others were as fortunate. At the end of the uploading session, before I turn off Hoster, will do a backup! Learned my lesson!

Karen
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  #69  
Old March 2nd, 2008, 07:33 PM
Jim Kercheval Jim Kercheval is offline
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Lost Music And Don't Want To Reload?

Yesterday I lost all my .kma's in Vista and purchased a program called ParetoLogic @ paretolocig.com and recovered all by doing advanced recovery. Note to MTU techs: In your build database dialog when it say to delete a folder you need to make the link delete NOT the whole folder!!!! At least if you put up a flagged warning that you are about to lose all your kma's if you continue to delete the folder!!!!!
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  #70  
Old March 2nd, 2008, 07:44 PM
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i never store my kma's in the micro folder !
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  #71  
Old March 2nd, 2008, 08:50 PM
ddouglass ddouglass is offline
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Originally Posted by Jim Kercheval View Post
Yesterday I lost all my .kma's in Vista and purchased a program called ParetoLogic @ paretolocig.com and recovered all by doing advanced recovery. Note to MTU techs: In your build database dialog when it say to delete a folder you need to make the link delete NOT the whole folder!!!! At least if you put up a flagged warning that you are about to lose all your kma's if you continue to delete the folder!!!!!
Have you upgraded to 3.320?
If you delete a folder from the Build Database dialog it does not actually delete the folder, but just removes it from the list for the database to build from. The only way you could delete one is if you do so in the browse window when you are looking for a folder. This is a Windows function and not one of Hoster.
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  #72  
Old March 3rd, 2008, 12:30 PM
Jim Kercheval Jim Kercheval is offline
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I Did have 3.320 on when this event took place! And it was through the dialog box.
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  #73  
Old March 3rd, 2008, 05:07 PM
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I Did have 3.320 on when this event took place! And it was through the dialog box.
Jim, this was an important fact you gave us.

Today, we have researched and discovered what Microsoft is doing in Vista. It is truly unbelievable! In a nut shell:

"Data redirection, also known as data virtualization, provides a driver for the file system and registry that will redirect files written to the hard drive targeted to store in protected locations, such as HKEY_LOCAL_MACHINE\Software or C:\ProgramFiles\, to the user’s profile.

For example, if a member of the Users group is logged onto a machine and runs an application that writes a file back to the Program Files folder (ex: C:\ProgramFiles\Hoster\Songs for KMA files), this write will fail.

Why? Because the access control list (ACL) on the Program Files folder does not allow standard users to write to that location. When the data redirection file system driver receives the failed return code from this write, it writes a copy of the file in C:\Users\[username]\AppData\Local\VirtualStore\, which is in the user’s profile."



In essence, when your Vista User Access Control (UAC) Bit is ENABLED, Vista never created the folder you thought you were importing into. Thus, when you deleted that folder from Hoster's Build Songs Database (BSD) list, and looked on the hard drive for it, it was never there in the first place. It was created in the |VirtualStore\ path!

Even though writing to a file under C:\Program Files\ worked perfectly under 2000 and XP, Vista TRANSPOSES all writes to files in this folder to be under C:\Users\[username]\AppData\Local\VirtualStore\Program Files\Micro Technology Unlimited\Hoster\Songs. This full path does NOT appear in our BSD list, but seemed to.

We have decided the only way to "come clean" with Vista is:

1. PREVENT UPGRADING. You must MANUALLY move all the KMA files out to a new C:\MTU\KMA Files folder, and your Playlists to C:\MTU\Hoster. All Hoster working files will be in this folder (songs.mdb, bucket.mdb, playlist001.hst, log files, etc.). We won't move then for you, and we won't force you to find files 12-16 folder levels deep.

2. You will NOT disable the UAC bit to use MTU software. Microsoft has now made this so incredibly painful that Hoster 3.321 will conform, and soon all other MTU programs to prepare for the onslaught of Vista.

3. You must agree that you have moved all the files you want to keep before you can advance in the Hoster 3.321 installation program. That insures you understand beyond a shadow of a doubt that MTU is not responsible if your files disappear. We now know we aren't, and weren't, but we are being blamed for it.

This ONLY applies to those UPDATING from a prior Hoster install under VISTA. New installs will progress normally with no problems, and nothing to move. Same simplicity with upgrading or new installs under 2000 or XP.

Once installed, 3.321 files and folders are "Vista Honoring".

We hope to get a beta test version out tomorrow so we can release 3.321 this week.
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  #74  
Old March 3rd, 2008, 05:18 PM
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will anything be different for us XP users??
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  #75  
Old March 3rd, 2008, 05:32 PM
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This ONLY applies to those UPDATING from a prior Hoster install under VISTA. New installs will progress normally with no problems, and nothing to move. Same simplicity with upgrading or new installs under 2000 or XP.
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will anything be different for us XP users??
Sorry, I thought I had clearly covered this.
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  #76  
Old March 3rd, 2008, 06:25 PM
ken_1949 ken_1949 is offline
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karen

karen, i know how you feel, i started with holster a few years ago, version 2.014 i think and i didnt know that much about computers, and still dont, and i dont have time to become a vip, but youll be money and time ahead to just buy the complete setup from mtu already set up in a computer, thats their business, my final up grade was 3. 31. i probably use my holster as much as anyone, and it works perfect on my shuttle and laptop. no way i would up grade it, ill buy two new computer from mtu or who ever and be money ahead if they start giving trouble. this is only my opinion so i dont mean to offend any gurus in here.
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  #77  
Old March 3rd, 2008, 07:12 PM
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karen, i know how you feel, i started with holster a few years ago, version 2.014 i think and i didnt know that much about computers, and still dont, and i dont have time to become a vip, but youll be money and time ahead to just buy the complete setup from mtu already set up in a computer, thats their business, my final up grade was 3. 31. i probably use my holster as much as anyone, and it works perfect on my shuttle and laptop. no way i would up grade it, ill buy two new computer from mtu or who ever and be money ahead if they start giving trouble. this is only my opinion so i dont mean to offend any gurus in here.

the error had nothing to do with the computer. it would have happened even on a MTU built computer (that is with vista on it).
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  #78  
Old March 3rd, 2008, 09:19 PM
michbabe michbabe is offline
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Lost KMA files also

We just started loading our CDG's into our new Hoster program. I had 256 CD's loaded.

Went to show a friend how the program works, and when I went to pull up a song, I received the "file does not exist message"

Then I started checking and all my files are gone.

In doing a search I only find 2 KMA files, although, this is a new laptop, and had very little on it until I started adding the CDG's. I have close to 50% of my hard drive used up, but can't find the files anywhere...Weird yes????

This is very frustrating...
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  #79  
Old March 3rd, 2008, 09:30 PM
Metalgodz Metalgodz is offline
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OK, Since I'm taking notes that would make # 12 or 13 with this problem. **** this is getting up there with xbox 360 #'s..lol
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  #80  
Old March 3rd, 2008, 10:05 PM
ddouglass ddouglass is offline
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Originally Posted by michbabe View Post
We just started loading our CDG's into our new Hoster program. I had 256 CD's loaded.

Went to show a friend how the program works, and when I went to pull up a song, I received the "file does not exist message"

Then I started checking and all my files are gone.

In doing a search I only find 2 KMA files, although, this is a new laptop, and had very little on it until I started adding the CDG's. I have close to 50% of my hard drive used up, but can't find the files anywhere...Weird yes????

This is very frustrating...
Vista or XP?
Hoster version?
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