Hoster 5.02.7 Songs Not Showing up in Search

[pcgumshoe]

My situation is a little different than the other post on a similar issue.

My installation, I'm the consultant adding Hoster to an already running karaoke system.

Computer is running Windows 7 64 bit, and has 2 Gig of Ram and 2.37 Ghz Processor.

Hoster runs FINE on this system except when attempting to play Videos on the Secondary monitor.

The problem is, I've imported 25,500 Zip files using the KMH import tool and when I go to search for certain songs, some are missing.

When I look in the folder where the song is located, there's a KMH file for the song and the "IMPORTED TXT" file says that it was imported.

I've made all ZIP file "NOT" read only and I've imported the files TWICE. The second time I went through and deleted all the KMH and IMPORTED.TXT files.

In both situations, songs that appear to have been imported are NOT showing up in the search.

I'm waiting to go live with Hoster because of this and they are using their old program which crashes a lot.

Please advise.

[Roy Dennis]

Originally Posted by pcgumshoe

The problem is, I've imported 25,500 Zip files using the KMH import tool and when I go to search for certain songs, some are missing. .

When you say some are missing is it a lot or just the odd one here and there ?

Originally Posted by pcgumshoe

When I look in the folder where the song is located, there's a KMH file for the song and the "IMPORTED TXT" file says that it was imported..

Is the zip file also in the folder as well as the .kmh file ?
.[/quote]

Can you load one of the files that doesn't show in the search by browsing to it via the k-oke button and see if it plays alright that way just to test the file.

[pcgumshoe]

Originally Posted by Roy Dennis

When you say some are missing is it a lot or just the odd one here and there ?

Is the zip file also in the folder as well as the .kmh file ?
.

It appears to be more than just a few. Searching one song, two of 5 versions didn't show up and I'm not using eliminate multiple versions in the songbook.

The zip file is in the same folder as the KMH, I essentially just installed on a PC running a show with another piece of software and showed hoster where the folder of karaoke music (and subfolders) was.

Can you load one of the files that doesn't show in the search by browsing to it via the k-oke button and see if it plays alright that way just to test the file.[/quote]

The File Plays fine.

Thanks for the reply

[Roy Dennis]

Try this: Make a note of the folder that a particular missing file is in. Go to Tools/Songs Database then select build database button, on the karaoke choices select "Zip" in the bottom left window select the folder that contains your missing zip file and highlight it, you should see a list of the files in that folder in the right hand panel. Press the Rescan button.
Then see if that particular file now appears in the search dialog.
If it does then rescan the rest of the folders containing your zip files.
If not then I will have to have a rethink

[Roy Dennis]

Just had another thought, when you are searching have you got both Title and Artist highlighted in the search type. I ask this because if you are searching by Title with only Title highlighted and you have the fields reversed in the import then it won't find that title, same if you only have Artist selected and some of the files are in the wrong field order.

[pcgumshoe]

Originally Posted by Roy Dennis

Just had another thought, when you are searching have you got both Title and Artist highlighted in the search type. I ask this because if you are searching by Title with only Title highlighted and you have the fields reversed in the import then it won't find that title, same if you only have Artist selected and some of the files are in the wrong field order.

Yes, I'm an experienced Hoster user, this is another company who I'm consulting with and installing hoster for.

I even selected to search the DISC ID and several other searches, but basically the Title and Artist are always selected.

Still only yields some of the songs and some are missing. Doesn't matter the manufacturer.

[pcgumshoe]

Originally Posted by Roy Dennis

Try this: Make a note of the folder that a particular missing file is in. Go to Tools/Songs Database then select build database button, on the karaoke choices select "Zip" in the bottom left window select the folder that contains your missing zip file and highlight it, you should see a list of the files in that folder in the right hand panel. Press the Rescan button.
Then see if that particular file now appears in the search dialog.
If it does then rescan the rest of the folders containing your zip files.
If not then I will have to have a rethink

I did this first when I noticed that a KMH file existed for the missing song.

At first I thought I had made a mistake because I selected "Build Database" and let the program get through 3000 songs before I cancelled it.

Then I went in and selected "Index HD Files" and selecting the proper format for importing.

The resulting import and attempts yielded 3000 extra songs, so I rebuilt the database and that came up with a more correct number of 25500.

Even after rebuilding the database, the song didn't show up, but the KMH file shows and the imported.txt file says that it was imported.

[Roy Dennis]

Originally Posted by pcgumshoe

I did this first when I noticed that a KMH file existed for the missing song.

At first I thought I had made a mistake because I selected "Build Database" and let the program get through 3000 songs before I cancelled it.

What I suggested in earlier post was the "Rescan folder" button while highlighting that folder with zip type highlighted. Not the "Rebuild database" button.

Do any of these missing files show in the Edit dialog ?

[ddouglass]

Originally Posted by pcgumshoe

I did this first when I noticed that a KMH file existed for the missing song.

At first I thought I had made a mistake because I selected "Build Database" and let the program get through 3000 songs before I cancelled it.

Then I went in and selected "Index HD Files" and selecting the proper format for importing.

The resulting import and attempts yielded 3000 extra songs, so I rebuilt the database and that came up with a more correct number of 25500.

Even after rebuilding the database, the song didn't show up, but the KMH file shows and the imported.txt file says that it was imported.

If you are getting all 25,500 files showing when you rebuilt the database then that means they all imported correctly. If some versions of the songs are not showing up when you search then the titles must not be correct or exactly the same as the other versions. Try searching by only one key word in the title or the search by the artists last name only. These would be a broader search and should yield all of the versions.
Also in the edit utility try doing a search with the "*" which will list all of the song files , then sort by title and if that doesn't show all versions together then the titles are not the same on all of them.
Some companies use the title in normal sentence format as in the word "A" or "The" at the front of the title and some put those as the last word with a comma. Also you will find that some use the artist name with Last name first and others put first name first. These can all cause search problems.