No lyrics display with 4.02

[autodocNCJ]

I am running everything off my Dell C640, in previous versions, I had no problems, I downloaded all the updates required and then downloaded 4.0. I could never get it to work no matter what I did. I downloaded the 4.02 and now the program comes up, have a black display with white outlines on mysecond screen, but no lyrics show up when the song is cued, doesn't even show on my laptop screen in the monitor box. I'm sure I'm confused, not real computer savy, but the 3.4 has worked great, no problems at all. I DJ 3 nights a week at a club and get alot of singers and would like to use this new program, HELP LOL

[ddouglass]

At this point as long as 3.4 is working stick with it until 4.03 comes out. It is in Beta testing right now and a lot of the other problems have been fixed already. The Lyrics display is going back to using the original (same as 3.4) rendering code and getting away from WMP and Internet Explorer as this was/is not working right.
I know you said you have done all the recommended upgrades, but you also need to go in and do the Custom Updates from Microsoft. There may be some that you have missed that is causing your display to not show in 4.02.

[untappedtalent]

I have a fellow kj that I recommended this program to. He has purchased the program and no lyrics are coming up on second display. The marquee appears but no lyrics. He does not have a prior version to revert back to. What should he do?

[madjim- with the Lord]

Originally Posted by untappedtalent

I have a fellow kj that I recommended this program to. He has purchased the program and no lyrics are coming up on second display. The marquee appears but no lyrics. He does not have a prior version to revert back to. What should he do?

He has a copy of 3.40 as well. It comes with Hoster 4.0X.

Jim

[ddouglass]

Originally Posted by untappedtalent

I have a fellow kj that I recommended this program to. He has purchased the program and no lyrics are coming up on second display. The marquee appears but no lyrics. He does not have a prior version to revert back to. What should he do?

Sign in to the forum and let us help him. We will need more information than just a simple statement of the problem to be able to help.

[untappedtalent]

Operating System: Microsoft Windows XP Professional
Gateway Laptop Computer
System Model: MX6959
Processor:Intel R) Core (TM) 2 CPU
T5500@1.66GH2
Memory 1014MB
Total Memory: 128.0MB
Direct X Version Direct 9.0

[ddouglass]

Has he tried the 3.4 version to see if that will work?
Does he have Windows Media Player 11, Internet Explorer 7 and SP3 installed?
Have all the Custom Updates been done from Microsoft update site?

Memory 1014MB
Total Memory: 128.0MB

Check the memory by right clicking on "My Computer" and go to properties. That will tell you the actual physical memory. If it isn't 512MB or higher he may need to upgrade this as well. Recommended is 1GB or more now but 512MB will work....barely.