Error 0x80040702 Failure to load dll

[marklwood]

The fact that you didn't find either file is a good thing. I was asking about that file because usually during a failed install it will leave this file behind causing problem with future installs. This is a file that is created during Windows Install Shield Wizard. Lots of software uses this as an install. A messy use of it can cause other programs to fail install afterward.

Next, I would suggest to get rid of any temp files or directories. Any of the many free cleaners will do the trick or you can look through your drives for temp directories and files and get rid of them.