bad registration code

[ddouglass]

Guys even if it was a full license it should install without having to remove the previous version if it is the correct code.

Are you using Upgrade or Remove option to install the version 4? You have to use the Upgrade option with the older version still installed. If you use the Remove option (with an Upgrade code) it will give you that message because the previous version is no longer installed.

[madjim- with the Lord]

Originally Posted by ddouglass

Guys even if it was a full license it should install without having to remove the previous version if it is the correct code.

I understood that Dale, but since he seems to be getting nowhere I suggested he unistall 3.XX to see if it would help. I'm wondering if they accidentally asigned him code for a different program. They'll get him straight come Monday I'm sure. Sorry if I'm adding to the confusion.

Jim

[butchfer]

Hey Mark, Doug, Jim, thanks for the help. I don't want to uninstall my 3 version. If I uninstall 3 and 4 still doesn't work Im out of luck. They sent me the link with the code already in it but deoesn't work. I've jumped through their hoops now it's time to stop. Thanks again guys for your assistance.

[ddouglass]

Have you logged into your account and checked the number there?

On the first page will show what programs with versions you own plus the registration codes including the Upgrade codes.

Did you reply to their email to tell them it didn't work?
When you say you emailed the was this using their Support Email form on the Support page of the web site?
Don't give up after such a short time, when all the new features are so cheap compared to anyone else. You will not find a better program that Hoster and it is getting better. Beta testing is on going for the next release that will add even more and for those who own any of the new version 4.0s it will be a free upgrade.

[madjim- with the Lord]

Originally Posted by butchfer

Hey Mark, Doug, Jim, thanks for the help. I don't want to uninstall my 3 version. If I uninstall 3 and 4 still doesn't work Im out of luck. NOT TRUE!

Hey Sullivan,
You are more than welcome, but please let me assure you of a couple of things. First off, If you are going to stay with Hoster 3, you should upgrade to and use Hoster 3.321a, MTU does not recommend using 3.319 anymore plus the upgrade is free.

There is a copy of Hoster 3.40 included with the install of Hoster 4.06 which is 3.321a but it runs with your Hoster 4.06 data. If you are running your show and Hoster 4.06 does something you don't like, you just open Hoster 3.40 and carry on. No matter what happens with you and Hoster 4.06 you will be able to install Hoster 3.321a if you choose not to use 3.40, you paid for Hoster 3.xx and you will always be able to use it.

If you get all of the recommended windows updates and drivers for your system you will be very happy with Hoster 4.06. The time you spend getting these updates is a good investment in Hoster 4. I'm sure you will love running your shows with it, it's an awesome program.

Buy purchasing Hoster 4.06 now, you are buying it at a discounted price that will not be available for long. Like Dale said we are testing 4.10 right now which will be a major upgrade and it will be free to you since you bought 4.06. Even if you didn't use Hoster 4.06, you will save money because of this fact. I just tested the ability to load a KMA file, a video file and an MP3 file from a jump drive in the latest beta and it worked like a charm.

If you want a refund of course MTU will accomodate your request but I hope Dale, Mark and myself have shown you that you made a very smart move by upgrading now and what's comming in the future versions of Hoster is a karaoke host's dream come true.

MTU is a very small company that provides the best karaoke software on the planet. There is only one support person and he has been swamped thanks to all of the problems that Vista is causing. As a matter of fact. Vista has delayed Hoster 4's development by eight months. When they get in the office tomorrow, the folks at MTU will take care of your RegCode issue.

I hope you choose to let us help you get going, you won't regret it.

Jim