Lost all songs?

[djcharli]

Hello,I installed the new up date and could not find my songs I read a little on the help forums and tried building the song data base and eventually just tried installing and reinstalling the new program.This was a big mistake because when I removed the program I think I lost all my music. I have tried system restore a few times but I can't get it back. I did have some music backed up on an external hard drive that I have tried to put in but it comes up error on some songs I have rebuilt the data base so many times nothing seems to work right. Did I loose all my music when I removed the program? Can You help me get things working right again? I'm using windows xp oh I have even defragged my c drive. Thank You , djcharli

[billyo]

Originally Posted by djcharli

Hello,I installed the new up date and could not find my songs I read a little on the help forums and tried building the song data base and eventually just tried installing and reinstalling the new program.This was a big mistake because when I removed the program I think I lost all my music. I have tried system restore a few times but I can't get it back. I did have some music backed up on an external hard drive that I have tried to put in but it comes up error on some songs I have rebuilt the data base so many times nothing seems to work right. Did I loose all my music when I removed the program? Can You help me get things working right again? I'm using windows xp oh I have even defragged my c drive. Thank You , djcharli

removing hoster wont delete all your kma files, click on my computer, right click on c drive ( see if your kma files are there ) if so.open hoster, click on tools, rebuilt song data base, delete whatever is on the drop box, clcik on select again if your kma files are on c drive, choose c drive, then click on rebuilt song data base...see if that will work

[ddouglass]

Open Windows Explorer, click on the C: drive, then click on the search button. Set it to search Files and Folders and put *.kma in the blank.

I am going to bet that your KMA files will be located in C:\Documents and Settings\All Users\Documents\My Music\MTU\Songs. MTU moved them from the Program Files area to be compatable with Vista. Vista does not like having any files in the Program Files area that are working files (files we write to).

When you find your kma files, do as Billyo said. Open the rebuild database delete the entries in the window and add the path you found for your KMA files, then rebuild.

[djcharli]

Hello I have not tried this yet because I used system restore and I don't have the updated version of hoster now and I don't know if I should reinstall this before I do any thing else, also I'm using XP
Thanks for all your help I'm so upset that I messed this up so bad!!

[djcharli]

Hello I did the search and all I came up with were the files that I brought over from my external drive after I lost all my songs but of course all my songs were not on my external I really think that I deleted all my songs when I removed hoster and reinstalled it.

[billyo]

dale, i think she's using xp

[billyo]

Originally Posted by djcharli

Hello I have not tried this yet because I used system restore and I don't have the updated version of hoster now and I don't know if I should reinstall this before I do any thing else, also I'm using XP
Thanks for all your help I'm so upset that I messed this up so bad!!

you need to re-install hoster for all this stuff to work, if you did a system restore did you do it on a date after you imported all your kma file? if so i think you'll lost "em

[djcharli]

Hello I did a reinstall but the only songs I have are the ones I brought over from my external I did the system restore after I did the update and I couldn't find my songs.

[ddouglass]

Removing and installing Hoster does not delete your KMA (song) files. The only way you could have done that is if you restored back to before you had imported them. Did you look in the folder I told you to look in? That would be where Hoster moved them.

[djcharli]

I did do that but the folder is empty

[billyo]

Originally Posted by djcharli

I did do that but the folder is empty

i think you've lost them when you did a system restore, i'm not sure if this will work..but maybe if you can undo the system restore, and do another system before you imported imported all your kma file to c:drive..if i were you i will put all my kma files on an ext. drive just incase something like this happens again..maybe Dale can correct me if i am wrong about undoing the system restore..im kinda comfused too..if its before or after..

[ddouglass]

I don't think you can undo a Restore. Billyo is right though in that most of us keep our songs on an external or second drive so that the C: doesn't get filled up with song files. This allows the C: drive to have plenty of space for operating your programs without slowing down.

[admin]

Removing or reinstalling Hoster will NOT remove your KMA files. Removing a program can ONLY remove what was installed, not what was created after installation.

I expect when you did the restore back to a prior point, and THEN loaded more KMA files in, that is when you overwrote your prior files.

We are all sorry this has happened. It would be best to save your KMA files on an external USB drive.

FYI... we sell our 500GB small format USB drive for $299. Forgive me for being commercial at such a time, but now is the to make a decision.

[Beavis]

ouch........having to re-import your library is no fun

[Jim Sargent]

I also downloaded the upgrade and lost all my songs, luckly I had them backed up on an removable hard drive. What I did was reset my computer back to an earlier date and it removed the update, but I did lose all my songs. The program directed me to a file I could not find
It worked for me hope it works for you It wiped it clean
Jim

[ddouglass]

I apologize folks. I think I told you the wrong folder to look in for your KMA files. According to the manual it should be C:\Songs.

[Beavis]

when you un-install are you deleting the micro tech folder too ?

[seawolf]

Why wasn't a shallower path selected? The drill down seems to slow things down. For those of us who have nuked Vista to return to a more reliable, friendly and stable platform (XP Pro), can we move the /Database, /Songs, /Manual, /SongBook, /Playlist to one readiy accessable directory, perhaps like the Public or some other shared directory?

I just installed the 3.319 upgrade and like several others that have posted, I lost all of my songs and now have stuff scattered all over the local hard drive. The old Songs directory is there, but is empty. I have had to move over 10k kma files from the backup external, rebuild the song database, re-do my songbooks and create shortcuts on the desktop to find my stuff!

I like the changes and improvements that are continually being made to Hoster and it is by far the pre-eminent KJ software, but scattering the program & data files to the 4-winds, I don't understand. Perhaps permitting us to select where we want the 1) program to be installed and 2) where we want the data files to be stored, with default selections and recommendations would be a better solution.

Regards & keep up the great work.

[ddouglass]

Originally Posted by seawolf

Why wasn't a shallower path selected? The drill down seems to slow things down. For those of us who have nuked Vista to return to a more reliable, friendly and stable platform (XP Pro), can we move the /Database, /Songs, /Manual, /SongBook, /Playlist to one readiy accessable directory, perhaps like the Public or some other shared directory?

Of all those items the only thing you can move is the \Songs. If you move any of the other files the program will not work. The purpose of moving the files is to get compliant with Microsoft for all their operating systems.
As an added benefit, by moving those files where MTU did it will allow for each user on the computer to have their own Songs database, playlists and Songbook.

Originally Posted by seawolf

I just installed the 3.319 upgrade and like several others that have posted, I lost all of my songs and now have stuff scattered all over the local hard drive. The old Songs directory is there, but is empty. I have had to move over 10k kma files from the backup external, rebuild the song database, re-do my songbooks and create shortcuts on the desktop to find my stuff!

Your song files (KMA) should have been moved to C:\Songs according to the manual. If they are not there look in C:\Documents and Settings\All Users\Documents\My Music\MTU\Songs.

Originally Posted by seawolf

I like the changes and improvements that are continually being made to Hoster and it is by far the pre-eminent KJ software, but scattering the program & data files to the 4-winds, I don't understand. Perhaps permitting us to select where we want the 1) program to be installed and 2) where we want the data files to be stored, with default selections and recommendations would be a better solution.

Regards & keep up the great work.

Again, all this was done to be compliant with what Microsoft has designed the operating systems to work with. You and I may be using XP and not have a problem with the previous locations, but Vista is a real stickler for programs following the rules set by Microsoft. If they don't then you have seen what happens since you originally had Vista.

You have always been able to select your KMA files location and still can through the Import screens and the Build Database screen. Many of us put our KMA files on external or additional hard drive to protect those files from system hard drive crashes.

[dclark]

Originally Posted by djcharli

Hello,I installed the new up date and could not find my songs I read a little on the help forums and tried building the song data base and eventually just tried installing and reinstalling the new program.This was a big mistake because when I removed the program I think I lost all my music. I have tried system restore a few times but I can't get it back. I did have some music backed up on an external hard drive that I have tried to put in but it comes up error on some songs I have rebuilt the data base so many times nothing seems to work right. Did I loose all my music when I removed the program? Can You help me get things working right again? I'm using windows xp oh I have even defragged my c drive. Thank You , djcharli

When you first ran Hoster 3.319, were you told that your songs had to be moved? If so, they should have been moved to C:\Documents and Settings\All Users\Documents\My Music\MTU\Songs. Right after the move, you should have been informed that your Songs Database needed to be rebuilt. As long as you pressed "OK" for all of the prompts, your Songs Database should have been rebuilt just fine.

I just took the following steps:

1. Uninstalled Hoster 3.319
2. Cleared out my Hoster settings in the registry (I don't suggest you do this unless you are very comfortable with registry editing)
3. Installed Hoster 3.318
4. Added some songs to C:\Program Files\Micro Technology Unlimited\Hoster\Songs
5. Built the Songs Database using 3.318
6. Closed Hoster 3.318
7. Installed Hoster 3.319 (using the "Upgrade" option)
8. Opened Hoster 3.319
   1. At this point, Hoster 3.319 told me that it had to move my song files -- I pressed "OK"
   2. After the move, it informed me that my Songs Database had to be rebuilt -- Again, I pressed "OK"
   3. After all was said and done, all of my songs were available in the new location using Hoster 3.319

Does your system have a C:\Documents and Settings\All Users\Documents\My Music folder? If so, was a new folder called "MTU" created under that folder? And does this MTU folder contain a "Songs" folder? This is where your files should have been moved to. You can get to this folder by opening the "Shared Documents\Shared Music" item in Windows Explorer.