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#2
December 28th, 2007, 08:23 PM
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Nothing you can do about it. When you re-install Windows it sets a new SID (System ID). Which means that Hoster thinks it is a new machine.
However MTU no longer provides support except by web-email ticket on their Support page. So if you didn't fill one out be sure and do that. Include the email address you ordered Hoster under, the reason you need your registration reset and the computer name it was installed on (if you were up-to-date enough to have added that).
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#3
December 28th, 2007, 09:13 PM
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Thanks!! No I just e-mailed them
and haven't heard back yet...
I will submit the ticket RIGHT NOW!! Thank you for your help!
__________________
"In an insane world the sane man would appear to be insane"
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#4
December 28th, 2007, 09:40 PM
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I wouldn't expect a response until at least Wednesday. MTU does not work on weekends or holidays and they only have 1 Support person.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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