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  #1  
Old June 4th, 2007, 09:32 PM
philsimmons philsimmons is offline
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Angry Hoster install problems
I am using a new Dell laptop running Windows Vista. I uninstalled all MTU software. I updated windows, removed any flash drive and or backup hardware and disc from the computer. Still no luck. Stopped Virus ck. Message still: cannot install on more than two computers.
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  #2  
Old June 4th, 2007, 11:39 PM
ddouglass ddouglass is offline
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Quote:
Originally Posted by philsimmons View Post
I am using a new Dell laptop running Windows Vista. I uninstalled all MTU software. I updated windows, removed any flash drive and or backup hardware and disc from the computer. Still no luck. Stopped Virus ck. Message still: cannot install on more than two computers.
Do you have it install on two computers? If not submit a support ticket to get MTU to reset the registration so you can re-install. Simple as that.
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  #3  
Old June 4th, 2007, 11:58 PM
philsimmons philsimmons is offline
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No I had it on two computers but crashed and I was not able to reinstall.
I don't know why support does not do that. I have sent five trouble statementsmto them.
Thanks
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  #4  
Old June 5th, 2007, 12:00 AM
philsimmons philsimmons is offline
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As you can tell I am tired. I have worked on this for two days.
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  #5  
Old June 5th, 2007, 01:32 AM
ddouglass ddouglass is offline
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Originally Posted by philsimmons View Post
No I had it on two computers but crashed and I was not able to reinstall.
I don't know why support does not do that. I have sent five trouble statementsmto them.
Thanks
Have you checked back in the Support Center on them for status? Also, bear in mind that they do not work on the weekend or nights. There are only 3 MTU employees and they are spread pretty thin. I am sure one would have been enough.
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