hoster upgrade

[philsimmons]

I bought Hoster last year and installed a copy on my laptop 399.00 verson. I took the laptop with me overseas. Only a few days after arriving O/S the program would not open. I got an error message. (Registration Code did not match.) For about 4 months I was not able to contact MTU because of my location. However after sending several messages to Support I got no responce. I returned to the US the end of March. I just started to try to straiten out the problem. I bought the up grades 179.00+. Sill did not work. got the same error. I contacted Support... No responce. WHAT to do

[Beavis]

first of all the program is not $399 and the upgrade isnt $179

you should start a new thread on this subject also.

[philsimmons]

To be exact the price was 179.94. Up grade. The virsion I bought was more the 399.00.

[philsimmons]

I will be returning O/S on Wed. 6 June. I just expect things to work when it is placed on the computer. I really don't care that much about the $'s. I just do not have the time to spend on the internet trying to solve a problem...

[George]

Gotcha, thanks.

[rontoo]

It seems that tou should submit a ticket because that is the sure fire way of getting your questions heard.

[ddouglass]

Originally Posted by philsimmons

I bought Hoster last year and installed a copy on my laptop 399.00 verson. I took the laptop with me overseas. Only a few days after arriving O/S the program would not open. I got an error message. (Registration Code did not match.) For about 4 months I was not able to contact MTU because of my location. However after sending several messages to Support I got no responce. I returned to the US the end of March. I just started to try to straiten out the problem. I bought the up grades 179.00+. Sill did not work. got the same error. I contacted Support... No responce. WHAT to do

Are you sure you didn't buy Hoster + Karaoke Suite and then the upgrade for those? Hoster has not been in the $300-$400 for at least 4 years.
Price not withstanding go to the Support Center, register (yes it requires a separate registration which is to pick a name and password which can be the same as used in forums), and submit a support ticket. They will answer that. MTU has constantly stated not to send emails because they either don't get through or get missed in the massive amounts of email they get.
Have you ever tried to reinstall after getting the registration not matching error? If you do have the Karaoke Suite and installed Microstudio last then there was a know bug that it would cause this error for all the other MTU programs if it was installed last. Work around was at that time to install it first.
Even with the upgrade install you should be using the original registration code.