mtu and vista

[fuengirola]

i think you have it wrong we might not be the only ones with problems it just that others cant be bothered then i only have your word no one else is having probs you said yourself there is a issue with it
so come off it dont try to pass the buck. it should work for every one right? my other software is made for vista and works fine
when i do have a prob i dont get chatised from admin supporters.

[ddouglass]

Originally Posted by fuengirola

i think you have it wrong we might not be the only ones with problems it just that others cant be bothered then i only have your word no one else is having probs you said yourself there is a issue with it
so come off it dont try to pass the buck. it should work for every one right? my other software is made for vista and works fine
when i do have a prob i dont get chatised from admin supporters.

I am not admin supporter or connected with MTU in any way. I am just a customer like you. But I am also a computer tech with 20 plus years under my belt. You may be correct that you are not the only ones, but unless they report it then MTU and the other users on here with the technical expertise have very limited information to go on to try to determine the problem regardless if it is Microstudio's or Microsoft's problem. This is why I said be very detailed in the information you put in the ticket to help MTU Support to figure out the problem.
I was not chastising you and I apologize if that is the way you took it. I just don't like to see people give up so easily, throw up there hands and say it must be this program or that program because it doesn't work on my computer. You are working with a new operating system and a virtually new program trying to interface. That means problems will happen and it takes time to figure what has to be changed to make them work.

[fuengirola]

right what you say is valid point
yes i appreciate vista is new and it will take some time for software programs to catch up i wasnt trying to be smart in my answers but i thank you for taking the time to help me
just a shame 2.163 wont work on vista for me 2.163 was perfect. anyhow thanks again

all the best

[ddouglass]

OK. Lets back track a bit.
You are getting the screen flash if you try to play from a cdg disc or a cdg file from the default folder?
Have you been able to play audio cd or an audio file from the default folder?
Which version of Vista? Different versions have different settings as default.

[fuengirola]

im on vista uktimate im on 64 bit
yes i get the flash screen when i cghoose karaoke cd the music will play after about 30 second delay
even if i choose audio
though the red record button flashes
strange innit?

[ddouglass]

No, the red record button is supposed to flash anytime you play a song. It is recording the music (and microphone if you have it turned on) and you can save the recording after the song is over.

It will delay at the beginning to import the file before playing it so this part is at least normal. Try importing the karaoke songs and then playing them from the default folder. Are you still getting the flash of the graphics screen and then going away?

[fuengirola]

well thanks dough
i think ive wasted enough of your time
this version is not as easy as previuos ones
tried importing like you said but the play button is half hidden by another button which as all on it
so i will leave it . i cant see me buying this version
i will stick with 2.163
which is on my other hdd with xp on it
thanks for all your help
but this aint going nowhere.i will now remove the 4.0 demo take care