Laptop hoster will not re-install anymore

[MTUSUPPORT]

Nathan,
You must run all of the Windows Updates from http://windowsupdate.microsoft.com before you try to Install it. This is your problem.

Also make sure you are installing version 3.006 instead of version 2.209, which you just tried to install. Throw this old version away only use the 3.006 version, as it has fixes to this issue in it.

[NATHAN]

Hi , I done as you said bryan and still no luck ,it still thinks its a different laptop even though i have installed every single microsoft update. What i was wondering was when i re-installed my copy of win xp that came with my laptop, it never asked me to enter the keycode this time (which i thought was strange) could it be that it thinks its a different windows cause of not entering the keycode?

thanks nath.

P.s. If i can get it working again i think i'll have to make a back-up image of my laptop hardrive. lol.

[admin]

Nathan, making a BACKUP of your entire disc, using GHOST... was what you agreed to before. It you have again reformated your hard drive and reinstalled Windows, what do you expect us to do?

Read the prior emails and Forum posts for your answer.

[Beavis]

David,
has Bryan come up with the answer to the machine ID# changing when you re-install windows ??

[NATHAN]

Ah no you miss-understand me , i have made a ghost image of my desktop pc which is all working fine ,but i never made a ghost image of my laptop hardrive. When i pluged in my external harddrive to my laptop to go and make a backup it did not want to know my external drive. So i took the risk of formating thinking to myself ,i have not changed anything on my laptop so hoster should just go back in fine. oh no no no ,i thought wrong same problem as my desktop pc used to get ,thinks i am trying to install on a different comp again (arrrr). Why does it always do this to me? Can you reset the reg for my laptop please? then i will back the drive up to dvd or something.

many many thanks nath.

[NATHAN]

Hi guys ,still waiting to see if you will reset my laptop reg for me or if you have a solotion as to why it will still not re-install. Could it be that windows did not ask me for the cd key when i installed it?

thanks nath.

[MTUSUPPORT]

This has been fixed Nathan.

Beavis,
The ID doesn't actually change when you Reinstall Windows. I have proven this, so this is due to the clients changing more than that.

Think about how long you have had the software, and how few problems you have had with it. Am I correct? I don't remember you ever having to ask me to do anything for you.