version 2.4 not installing??? - uninstall prior versions first!

[tomardo]

PS: Another day has gone by and still having problems....... I've already used my 3rd download and no results.......... I was reading some other postings and I think the problem is that I did not "uninstall" version 2.315 before installing 2.4........ The email instructions said that there would be an option to "uninstall" version 2.315.... that I should select "uninstall" the prior version before downloading.... I NEVER got that option..... what do I do now...... I believe that might be the problem