Hoster stopped working when trying to Import CD

[Roy Dennis]

Not while online but try temporarily disabling your spyware and see if it imports OK.

If it imports OK after that you need to check if there is a setting in your spyware that can be switched.

If it does turn out to be your spyware interfering, which one are you using?

[crybones]

I tried this and no it did not work
any other suggestions?

Thank you

[Roy Dennis]

What happens if you use the Singers disc option both play from disc and add functions, do they work OK ?

Can you attach a screen shot of your import CD tracks dialog ?

[crybones]

Yes it will work fine under singers disc only on play from disc, it does the same thing when I try to add.

[Roy Dennis]

So you are saying it also crashes when you use the Add feature from singers Disc ?

I was hoping to see in that attachment drive speed setting but the error is covering it, is it showing Max if so try slowing it down although I doubt that is the problem might be worth a try.

I notice in your first post you are running Windows 10, did you recently upgrade to 10 if so has the problem only started since upgrading ? If so I think it has to do with a driver update for your CD drive.

Might be worth visiting your computers own site see if there are any updated drivers or if that fails find the brand of the CD drive and go to that manufacturers site see if they offer any upgrades.

[crybones]

yes it also crashes when you use the Add feature from singers Disc
I also slowed it down and still crashing
No I did not just upgrade to windows 10. it's been on here since I bought the computer last year.
can not find any upgrades for the driver
and also it's only in the hoster program, I can still upload regular music discs to media player.

Thanks,

[Roy Dennis]

Have you recently updated Windows 10 to the Windows 10 Anniversary Addition which is version 1607 ?

I ask this because one of the Beta testers found the Add feature stopped working after that update, he reverted back to 1511 and all worked again so could be related.

If not then I'm stumped, I should put in a support ticket.