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#1
April 18th, 2014, 10:57 AM
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MTU Support Ticket
Anyone know how long it takes to get MTU to respond to a support ticket? It's not for me it's for Bandstand2000. They have a gig tonight and need to get Hoster reinstalled. He submitted an "emergency" ticket yesterday morning.
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#2
April 18th, 2014, 12:50 PM
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Re: MTU Support Ticket
Hey,
I just checked and there are no open tickets. Please have them email me at support@mtu.com and I can fix it for them.
__________________
Bryan, MTU |
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#3
April 18th, 2014, 01:23 PM
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Re: MTU Support Ticket
Done.
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#4
April 18th, 2014, 02:14 PM
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Re: MTU Support Ticket
Thank you. Hoster seems to have installed correctly but when reinstalling Songverter it fails activation and I receive a newer version available page. When I try to install the new version the activation fails with the over 12 months error.
The main thing was Hoster which I think we've got now, but I would like to get this fixed as well. Last edited by Roy Dennis; May 15th, 2014 at 05:57 AM. |
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