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  #1  
Old June 1st, 2013, 04:22 PM
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Roy Dennis Roy Dennis is offline
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Re: 5.09

Yes send email to support
But you haven't answered any of my questions

I can't help unless you answer the 3 questions
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  #2  
Old June 1st, 2013, 04:52 PM
CKaraoke CKaraoke is offline
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Re: 5.09

Sent Response
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  #3  
Old June 8th, 2013, 07:27 PM
CKaraoke CKaraoke is offline
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Re: 5.09

Tried downloading new version and it says I have an incorrect email address. ?????????????????????????????

I'm still dead in the water.
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  #4  
Old June 8th, 2013, 08:04 PM
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Roy Dennis Roy Dennis is offline
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Re: 5.09

You never answered the 3 questions in my post #6.
I can't help you if you don't answer questions properly.

As to wrong email, You must use the email address you had when you registered the original version of Hoster.
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Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.
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  #5  
Old June 8th, 2013, 08:24 PM
CKaraoke CKaraoke is offline
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Re: 5.09

I did answer the questions and was called on the phone and was not home. I was told an email would be sent to me when I would receive another call - it never happened ............
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  #6  
Old June 9th, 2013, 05:01 AM
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Roy Dennis Roy Dennis is offline
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Re: 5.09

That was MTU support you sent an email to.
I am not MTU support so would not have seen your answer.
The 3 questions I asked in post No6, for me to see the answer you would have to post it in this thread.

I may need to ask more questions but need to know those answers first.

Regarding the email back from support check your junk folder in case it went into there.
In the meantime I will inform support that you are still waiting.
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Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
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Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.
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  #7  
Old June 9th, 2013, 12:37 PM
CKaraoke CKaraoke is offline
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Re: 5.09

I was using the prior version on Windows 7. I did not find my database to rebuild. It was found however when I went to Tools/Hoster DataFolder. I Could not rebuild it from there....At least the files are still there.

Charlie
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