Problem after reformatting computer

[Ernie]

Roy, There is no custom button anywhere on the page.

Thanks,
Ernie

[Ernie]

Roy, No custom button, but when I watched the video a box opened, like the box that opened when I was on the site. The person clicked it and then I saw the Custom button. I had 82 things to download. After the download I still have the same problem trying to open any of the MTU products.

Thanks,
Ernie

[Roy Dennis]

Yes, they have altered it a bit, it does show that in the video.

When you first get on the update site, select" Check for updates", after a while you will see a result saying so many important updates & so many optional updates, if you select the important updates it should show you a list of them with tick boxes to select which to import, as Hoster instructions tell you to import all updates you should select them all. and the same for the optional updates, install all updates except hardware updates.
Now before you do this there is a selection on the left for" View update History", be worth looking in there first to see if it is showing" Net Framework v2.0" and if it is, does it show as failed status? If there is no sign of it in the list then when you look in the list of available updates see if you can see it listed there.

I recently restored my own computer and had to instal 144 updates. it took me all day.
So don't exspect it to be done in 5 mins.

[Ernie]

Roy,
I downloaded net framework v2.0. Now when I try to open Hoster it comes up with...... Failed to load DLL: _ismtu
Shouldn't that be in Hoster? Should I reinstall Hoster?

Thanks Roy,
Ernie

[bryant]

Originally Posted by Ernie

Roy,
I downloaded net framework v2.0. Now when I try to open Hoster it comes up with...... Failed to load DLL: _ismtu
Shouldn't that be in Hoster? Should I reinstall Hoster?

Thanks Roy,
Ernie

This answer is from the knowledge base, click on the link or paste into your browser and follow instuctions.

http://www.mtu.com/kb/kb/index.php?a...id=117&relid=1

[Ernie]

Bryant,
Thanks, that did the trick. I was able to download Hoster and Microstudio. It wouldn't let me download Keyrite, becausethere was an error, so I wrote up a ticket explaining that I had tried reformatting my hard drive and screwed it up, and then found out I could take out the original hard drive and put in a new one. As you probably read above that wasn't a piece of cake either.

Thanks again,
Ernie