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Old April 18th, 2012, 09:02 PM
Songbird Songbird is offline
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Join Date: Jul 2004
Posts: 14
Re: My old computer crashed. Do I upgrade or buy new programs?

I sent the ticket on April 15. I did get an email confirmation. For 2 days it said "Not Viewed" then it said "Viewed" now it says "Not Viewed". What the heck does that mean???
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Old April 20th, 2012, 03:44 PM
MTUSUPPORT MTUSUPPORT is offline
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Join Date: Nov 2000
Location: Raleigh, NC
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Re: My old computer crashed. Do I upgrade or buy new programs?

I am very sorry to confuse you, but the reason this ticket stated Viewed was it was put into support, so I opened it, saw it and could not do anything for it. So then I put it back to not viewed and changed it over to sales, so they could answer you. Please give Lynne a call at 919-870-0344 option 2. She can help you with this issue.
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