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  #1  
Old August 18th, 2011, 03:53 PM
Chad Slater Chad Slater is offline
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Thumbs up Re: Report Hoster 5.02 Problems

It seems to have worked. Thanks again. I do have a question though. When running 5.02.07 (before I upgraded) I noticed that after searching for a song and then hitting the add button the extended desktop karaoke screen would go black (not the entire screen, just the words). They then would highlight accordingly with the music from black to say.. yellow. Once the words finished to the bottom and the screen was refreshed with new words it went back to normal. This has never happened to me before and I wasn't sure what would cause this. It also does it when playing videos, but is black until the video ends. Any help would be appreciated

MTU I do have to say that your support is unparalleled to any support I have ever encountered. Thanks again!
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Old August 19th, 2011, 04:19 PM
admin admin is offline
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Re: Report Hoster 5.02 Problems

Quote:
Originally Posted by mgrowolski View Post
Thanks guys installed with no problems
Quote:
Originally Posted by Chad Slater View Post
It seems to have worked. Thanks again.
Gents, thank you for replying so quickly. As with any complex bug related to Windows, it always helps to have confirmation that we fixed it.

Quote:
Originally Posted by Chad Slater View Post
MTU I do have to say that your support is unparalleled to any support I have ever encountered. Thanks again!
Thank you Chad for working with us, AND... for reporting the problem!


Quote:
Originally Posted by Chad Slater View Post
I do have a question though. When running 5.02.07 (before I upgraded) I noticed that after searching for a song and then hitting the add button the extended desktop karaoke screen would go black (not the entire screen, just the words). They then would highlight accordingly with the music from black to say.. yellow. Once the words finished to the bottom and the screen was refreshed with new words it went back to normal. This has never happened to me before and I wasn't sure what would cause this. It also does it when playing videos, but is black until the video ends. Any help would be appreciated
Whenever "black" is appearing on the Show Display or Preview Display, we "usually" find there is an NVidia graphics card/chip being used.

Does your computer have an NVideo card/chip?

More importantly, does this blacking out still happen with Hoster 502.08?
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