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  #1  
Old August 16th, 2011, 01:35 PM
Chad Slater Chad Slater is offline
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Re: Report Hoster 5.02 Problems

I am using Windows 7 home edition. Also checked the downloaded file and it is 24.3MB. I uninstalled the previous version and tried to install the newest (.08) and still get the same error. I then installed the previous (.07) and installed fine.
  #2  
Old August 18th, 2011, 09:08 AM
admin admin is offline
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Re: Report Hoster 5.02 Problems

Quote:
Originally Posted by mgrowolski View Post
ok version 5.02.07 installed fine but .08 still has the same problem and the same **** error message arghhhhhhhhhhhhhh
Mike, it helps if you can provide us with the error message text, instead of pure emotions. We can use the facts to help isolate and solve the problem. We suspect the message included "is_mtu.dll", which is our code to communicate with our web site during registration. Without any clue to your error message text, we are assuming this in our diagnosis.

Quote:
Originally Posted by Chad Slater View Post
I am using Windows 7 home edition. Also checked the downloaded file and it is 24.3MB. I uninstalled the previous version and tried to install the newest (.08) and still get the same error. I then installed the previous (.07) and installed fine.
We had to re-install the program we use to create the Hoster Installation file you download. We suspect that re-installing it disabled a required component, possibly "is_mtu.dll". We used the identical "hoster.exe" code from 502.07, so we know that's not the problem.

We're on it this morning.

We released 503 Beta 2 last night, hopefully the last beta version. We must solve this installation problem before releasing 503.08 (or .09 if we skew to next month).
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  #3  
Old August 18th, 2011, 10:16 AM
mgrowolski mgrowolski is offline
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Smile Re: Report Hoster 5.02 Problems

Hi Admin
I did state what the error was but I shall repeat it for you.
The error is as follows

Error number 0x80040702
Description: Failed to Load DLL: _ismtu

Set up will now terminate

Hope this helps you
  #4  
Old August 18th, 2011, 02:11 PM
admin admin is offline
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Re: Report Hoster 5.02 Problems

Quote:
Originally Posted by mgrowolski View Post
ok version 5.02.07 installed fine but .08 still has the same problem and the same **** error message arghhhhhhhhhhhhhh
Quote:
Originally Posted by Chad Slater View Post
I am using Windows 7 home edition. Also checked the downloaded file and it is 24.3MB. I uninstalled the previous version and tried to install the newest (.08) and still get the same error. I then installed the previous (.07) and installed fine.
We FIXED the problem of 5.02.08 not installing on Win7 64-bit systems.

Simply download the Hoster 502.08 Installation file again and run it as an Upgrade.

We re-created this problem on one of our Win7 64-bit Laptops and dignosed what was wrong.

If for any reason it doesn't install, post here as many facts as you can.
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  #5  
Old August 18th, 2011, 02:55 PM
mgrowolski mgrowolski is offline
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Re: Report Hoster 5.02 Problems

Thanks guys installed with no problems
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