Error when I try upgrading to 4.22

[Roy Dennis]

The very first issue of 4.22 were having a problem with this, to make sure you have the latest re- download from the website.

Also the usual question, have you done all the custom updates including Windows Media Player & direct x which needs to be version 10 or higher.

Roy.

[nfountai]

I am having a similar problem today. I upgraded this morning from Vista to Windows 7 Home Premium, I updated Windows and all the suggestions from MTU. Before I did all this I un-installed 4.22 from my computer. Re-installed 4.0 with the correct code. Than I would start Hoster and it would tell me it had to close after about 30 seconds. So, I tried to re-install 4.22 and it tells me I have the wrong code. 4 hours before I was using it.
I had upgraded to 4.11, 4.20 and than 4.22. using the same code. Got any ideas?

I did re-download 4.11, 4.2 & 4.22

Thanks

[Roy Dennis]

This is printed in the Manuel, it is what I was referring to in my earlier post.
I believe the direct x affects the install.

1. DirectX Version 10: Check it by click Start button > click Run > type in dxdiag and view the version on the page that appears (System tab).
   
   
   • To download and Install Windows DirectX 10, click Microsoft DirectX Download Page. After clicking the "Download" button, you will see a page with "DirectX End-User Runtime Web Installer If your download does not start after 30 seconds, click here: Start download". Click this link on the web page.
2. WMP (Windows Media Player) Version 11: Check it by running WMP, click Help > click Run > type in dxdiag and view the version on the page that appears (System tab).
   
   
   • To download and Install Windows Media Player 12, click Microsoft WMP Download Page.

Roy.

[nfountai]

I already had the DirextX 11 and newest Windows Media 12 but double checked.

I double checked the display setting and made sure that it was as recommended too.
Could there be something else I missed as I just checked the Hoster again and it is still shutting down.

I know it worked here when it was Vista and I have a another Windows 7 machine and it works ok with that one. But this one is the full upgrade to Windows 7.

[ddouglass]

Originally Posted by nfountai

I am having a similar problem today. I upgraded this morning from Vista to Windows 7 Home Premium, I updated Windows and all the suggestions from MTU. Before I did all this I un-installed 4.22 from my computer. Re-installed 4.0 with the correct code. Than I would start Hoster and it would tell me it had to close after about 30 seconds. So, I tried to re-install 4.22 and it tells me I have the wrong code. 4 hours before I was using it.
I had upgraded to 4.11, 4.20 and than 4.22. using the same code. Got any ideas?

I did re-download 4.11, 4.2 & 4.22

Thanks

Check your account for your registration code for the last upgrade you purchased to verify you have the right code. (I always copy and paste it into a notepad window then use that to copy to the installation to prevent typing mistakes.) If that is correct then submit a Support Ticket to have MTU look at your account and reset if necessary.
Not sure how you re-downloaded anything but 4.22. MTU does not keep past versions available for downloading. Be sure to explain what you have done.