mtu and vista

[fuengirola]

ok got that. but when i click the play button
i get a very quick flash of a black screen

[ddouglass]

Watch this thread (http://forum.mtu.com/showthread.php?t=8661) as this is the same problem except you have Vista. I don't have an answer and we haven't figured it out in the other thread either....yet. Might be helpful for MTU if you submit a Support Ticket on this. Be as detailed as you can get to help them try to figure it out.

[fuengirola]

thanks anyway
but if i cant try
i cant buy
thought it was made for vista?
ill probably have the same problem with keyrite eh?

[ddouglass]

It is made for Vista and you are one of two known to have this problem. Why is it that everyone always assumes the program is broke if something doesn't work right on their computer, but works for everyone else?

[fuengirola]

i think you have it wrong we might not be the only ones with problems it just that others cant be bothered then i only have your word no one else is having probs you said yourself there is a issue with it
so come off it dont try to pass the buck. it should work for every one right? my other software is made for vista and works fine
when i do have a prob i dont get chatised from admin supporters.

[ddouglass]

Originally Posted by fuengirola

i think you have it wrong we might not be the only ones with problems it just that others cant be bothered then i only have your word no one else is having probs you said yourself there is a issue with it
so come off it dont try to pass the buck. it should work for every one right? my other software is made for vista and works fine
when i do have a prob i dont get chatised from admin supporters.

I am not admin supporter or connected with MTU in any way. I am just a customer like you. But I am also a computer tech with 20 plus years under my belt. You may be correct that you are not the only ones, but unless they report it then MTU and the other users on here with the technical expertise have very limited information to go on to try to determine the problem regardless if it is Microstudio's or Microsoft's problem. This is why I said be very detailed in the information you put in the ticket to help MTU Support to figure out the problem.
I was not chastising you and I apologize if that is the way you took it. I just don't like to see people give up so easily, throw up there hands and say it must be this program or that program because it doesn't work on my computer. You are working with a new operating system and a virtually new program trying to interface. That means problems will happen and it takes time to figure what has to be changed to make them work.

[fuengirola]

right what you say is valid point
yes i appreciate vista is new and it will take some time for software programs to catch up i wasnt trying to be smart in my answers but i thank you for taking the time to help me
just a shame 2.163 wont work on vista for me 2.163 was perfect. anyhow thanks again

all the best