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Old December 28th, 2006, 11:09 AM
MTUSUPPORT MTUSUPPORT is offline
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Join Date: Nov 2000
Location: Raleigh, NC
Posts: 5,253
Aarggee,
I am collecting all of the data to post into this Thread about your Registrations.

I will have an answer for you in a day or two about this.

As it stands, you have Installed the software every month for the last year, multiple times each month except for in May of 06, so this is your problem.

I will have all of the Hard facts for you posted here, when I finish digging through the history of your installs and computers.

As to your complaining and whining, I am sorry but your tickets were posted while we were closed for Christmas. The ticket that you had posted back on the 19th was answered on the 20th and you never responded until the 27th, so I am sorry that you did not try it sooner. This was your responsibilty, to make sure your shows would go on during the hollidays while we were closed. You should have also made sure that you had your software installed and running on your new laptop, before getting rid of your old ones.

By the way, did you remove the software from your old ones?
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Bryan, MTU
 


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