what am i doing wrong?

[chasintx]

ok i made sure i had all windows updates i upgraded to the latest and greatest i still cant import cdg tracks successfully i get nothing. i am trying to be patient cause i do like some of the features but this is killing
my business not to mention my cause . i am in iraq trying to give our soldiers something fun to do i have a stack of cdgs on disk and i cant copy not even 1 please if this product can not do what it boast refer me to something that can.