Won't install

[tada1]

I purchased Karaoke suite 4 on diskette 7/19. Microstudio and Keyrite will not install from the disk. Vogone and Khp installed satisfactorily. When trying to install Microstudio the following error msg pops up; An error(-5009:0x80040702)has occured while running set up. Keyrite responds with: the disk is corrupted please obtain another copy. I am running windows XP on a new Dell P4 system. My assumption is that I have a bad disk but in reviewing the FAQ's, problems with installation of Microstudio from diskette seems to be fairly common. I've tried everything including powering down.

Thanks,
Terry

[George]

Terry,

If I'm not mistaken you also should have received download emails containing download links for the products.

Why not save yourself some time and download Microstudio and Keyrite using those links ?

I'll flag your post so MTU staff will know you may need a replacemend cd as well.

Take care,

George

[MTUSUPPORT]

Do as stated in this FAQ:http://www.mtu.com/support/faq/faq-h...llShieldError1

Search for the InstallShield folder (by default, the full path is C:\Program Files\Common Files\InstallShield). In the search results, select the InstallShield folder, press the delete key to delete the folder. Try running the install again.