Hoster Serial Number Issue

[dschwark]

After exiting Hoster Normally a couple of days ago, I came back to the program today. I am getting this message " Your Serial number does not match your Registration information. Please reinstall Hoster and Try again. This is very frustrating. I can find no reason for this. I tried reinstalling the program and have the same results.

[Digital Party]

This just showed up out of the blue????? Hope this don't happen just before a show.

[dschwark]

Yes, Me too. This is version 3.1.08 and it is a new install not an upgrade. I had to uninstall the program and re-install it. What happens if this happens again?

[Beavis]

try upgrading to 3.110 its free.

[ivor garrett]

I also suffered inability to open Hoster (flag - reg info not matching serial no.) after upgrading to v3.08 but eventually after many uninstal/reinstal actions got programme to open.

I have just downloaded v3.10 and problem recurs Three times I have manged to open 3.10 and use it only for it to fail after one or two loadings.

I am unble to get it to load again even after transfering all previous download files to removeable disc and loading only v3.10

Ivor

[James w murray]

i too am having this problem as well i upgraded to 3110 from 3108 and the first time i opened the program it was fine but after shuting down the computer and then going to do a show 2 days later after i started the computer i got the serial number does not match the registration information???????????? i had to restart a couple of times to finally get it to open what is up with this?????????????????

[swang]

I haven't even had my first show yet! I installed Hoster 3.110 on my desktop and my laptop. It was working on both, but I just copied a few KMAs from the desktop to the laptop and now the laptop won't open Hoster - I get the "serial number doesn't match" error.

I don't have time to reinstall right now, but will try later. I can't believe this is happening 3 days before my first show!

[swang]

This is a continuation of my previous post... I am using a Dell Inspiron laptop. When I installed Hoster it was a clean install on Windows XP SP2 with all critical Windows updates applied. I did install Hoster with a LinkSys wireless PC Card inserted in the laptop. It worked through several reboots. I have been transferring KMAs from my desktop PC using a USB memory key. Hoster has been working even though I've been inserting and removing the USB memory key. Today after I transferred some KMAs I tried to start Hoster and got the "serial number doesn't match" error. The LinkSys PC Card is still inserted.

My anti-virus program - AVG Free - has been updating itself. That is the only thing that I know of that has changed.

Since my first show is in 3 days, I am going to be desperate if reinstalling Hoster doesn't fix this issue. If I need to reinstall Windows XP from scratch, will I need MTU to reset my records so I can reinstall Hoster? I'm afraid Hoster will say I've exceeded the two-PC limit.

[ivor garrett]

For the umpteenth time re-installed hoster 3.110 - Inspite of Flag/error box -
"something wrong with your registration-read note below" (nothing displayed)

Hoster opened. I closed and successfully opened and closed it thrice more times in immediate succession. Went to gig it opened (first time at a gig)
returned home would not open. Tried again at the same hotspot that I had previously re-installed it would not open.

I am unable to rely on Hoster and have decided to cease using it.

If mtu are able to resolve the problem in near future I might take it up again as I wanted to move on to making karaoke editions of my own songs - but if nothing improves I will be seeking refund and compensation.

Bye (hopefully) for now

[swang]

MTU could you please give us an update on what you've found, if anything? We'd all appreciate it. Thanks!

[MTUSUPPORT]

The engineer is still working on this. He has found something dealing with the USB devices, that could be causing this.

If you install the Software with NO USB devices connected, you should not have the problem. Connect these up once the software has been installed and this should no longer occur. Let me know what you find.

[admin]

Originally Posted by ivor garrett

For the umpteenth time re-installed hoster 3.110 - Inspite of Flag/error box -
"something wrong with your registration-read note below" (nothing displayed)

Hoster opened. I closed and successfully opened and closed it thrice more times in immediate succession. Went to gig it opened (first time at a gig)
returned home would not open. Tried again at the same hotspot that I had previously re-installed it would not open.

I am unable to rely on Hoster and have decided to cease using it.

If mtu are able to resolve the problem in near future I might take it up again as I wanted to move on to making karaoke editions of my own songs - but if nothing improves I will be seeking refund and compensation.

Bye (hopefully) for now

I am sorry you are having problems.

We found a problem with our security related to plugging/un-plugging USB devices that we believe we have now fixed. Things have worked for years, now USB changes the ball-game.We respond as fast as we can.

We also have loosened up our security so it should be less sensitive to reinstalling Windows.

We have spent the past 2.5 months finishing code to interface to "more" CDR/DVDR drives that support DAO96 RAW format. Some say they do but don't. There is no way we can say if a drive works or not. Trying Hoster 3.2 (next release coming up) with a drive and importing is the only way to find out.

We were adding VCD play also, but due to the security pressures, and working with more drives, today I have removed VCD. We are restoring back to the Hoster 3.110 player that works. We'll put VCD in the next release once we can get it to work. This has been unexpectedly very frustrating to us also!

PS: This Thread started on July 5. Today in August 9th... I think that is 34 days start to now. We expect to get a Beta Version out tomorrow that we hope is the final 3.12 release. Solving a problem of this magnitude is not easy as it affects our core protection for our products. We are also bringing a new web-site on-line shortly which we had to test the changes on also. The problem should be solved shortly.

[Beavis]

Dont sweat it admin, just keep up the good work.


we dont need a new version every other week !!!!!!!!!!!!!!!!!!!!!!!!!!!