Internal Failure

[Tarbaby]

OK. I've searched this whole forum for the last 4 hours and to no avail did I find anything close to my problem.

After realizing that my Microstude version 2.3x was outdated by a couple years, I purchased the upgrade to the latest version. The gentleman on the phone said make sure you uninstall the previous version before installing the update. Well, I did that, went to Microsoft and got current on all their updates and then downloaded the Microstudio update. No good! I start to install and I get the following error.

Internal Failure
Error Number: 0x8002802B
Description: Element not found

I even cleaned my registry but that didn't work either.

Please help if you know what this is.

Thanks.