The KHPRO Manual

[markg]

Okay here's my slight gripe......

The manual for version 3.100 was hopless in html.
It did not print out right and was just a mess to try and read off screen. Can you please please give us the manual in PDF format

Many thanks

Mark G

[admin]

For a million years we used DOC format and had those who loved it (those who had WORD) and those who hated it (did not have WORD) because WordPad would NOT show the graphic images.

For 2 years we used PDF. All we got was complaints...
- I don't have the viewer (we even presented a dialog if they needed it with a link to go get the viewer)
- I can't find what I am looking for
- It doesn't work on my computer

Since we converted to htm format the complaints have been very minor from all sectors. When we forced it to open with Microsoft's Internet Explorer, almost all remaining complaints (from AOL users) disappeared.

If you want a PDF, import the htm and convert it. If Adobe Acrobat doesn't import HTM, then we won't do it either. There is NO WAY we can justify the time to convert and maintain a second format.

I do apologize for the problem with printing the graphic images as they split across pages. However, the document is meant to be used on-line. It is EXTENSIVELY hyperlinked to insure you can get to any question you have... instantly. The Table of Contents and the Heading structures are carefully designed to try to make each important area easy to find.

If you have some suggestions to improve our htm document, I'm all ears!

As to PDF... the answer is above.

[markg]

Okay I understand what you're saying.
But I am one of those people who hate reading online docs.
It hurts my eyes and always always print out manuals.

For people not to have word or Adobe Acrobat Reader is nothing short of scandalous. These folk should have their computers confiscated and be shot at dawn!!!!

It's nonsense to say PDF doesn't work it does.
It works on every platform PC MAC and on every OS even non Microsoft.

Is it that most of these users who complain have no brain or common sense???

Their MTU software should be taken from them!!!!

Having a sub-standard manual detracts from your product
and I'm sure I am not the only one with this view.

One angry user

Mark G

[George]

MARKG Wrote:

"is it that most of these users who complain have no brain or common sense???"

Is it?