Problem w/Hoster changing drive drivers

[Steve Bauer]

I downloaded the trial version of Hoster yesterday and immediately my computer wouldn't show external drive letters. Error message said that drivers were corrupt or missing to which there seemed to be no fix. I have been workling on this problem and found a way to fix it which follows in detail. Even though I uninstalled Hoster, the problem remained until I performed the following. Hope this helps......seems like the Hoster program installs a lower filter which causes this problem. After you remove it, works fine:

Step 1: Start Registry Editorchemas-microsoft-com:office:office" />
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry

1.	In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2.	Expand SYSTEM, and then expand CurrentControlSet.
3.	Expand Control, and then expand Class.
4.	Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5.	In the right pane (topic area), click UpperFilters. Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6.	On the Edit menu, click Delete.
7.	When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry: Are you sure you want to delete this value?

The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry

1.	In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2.	Expand SYSTEM, and then expand CurrentControlSet.
3.	Expand Control, and then expand Class.
4.	Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5.	In the right pane (topic area), click LowerFilters. Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6.	On the Edit menu, click Delete.
7.	When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry: Are you sure you want to delete this value? The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8.	Exit Registry Editor.

Step 4: Restart the computer
If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.

[ddouglass]

Don't think it is Hoster that installs the lower filter but clashes with the one that is installed. Roxio and Nero both modify this when they install and the original is a Microsoft installed control. If Hoster installed it then everyone would have this problem and that isn't the case.
Good find though. Maybe Admin needs to add this to the Knowledgebase so everyone can find it.

[Steve Bauer]

Dale, I downloaded Vidio Hoster again and the same thing happened .....the lower filter is back. I have removed it again. Now when I try to import a disk through my Plextor E drive, I select CD+G and it loops around and locks up. I have read the manual and don't understand how to bring this Billboard karaoke CD+G disk into the trial version of Hoster. I would appreciate any help you may give me.

[ddouglass]

Originally Posted by Steve Bauer

Dale, I downloaded Vidio Hoster again and the same thing happened .....the lower filter is back. I have removed it again. Now when I try to import a disk through my Plextor E drive, I select CD+G and it loops around and locks up. I have read the manual and don't understand how to bring this Billboard karaoke CD+G disk into the trial version of Hoster. I would appreciate any help you may give me.

Select Import from CD instead of selecting Import from Hard Drive on the main screen. Took me a minute to find what you were doing.

[Steve Bauer]

Dale, I have a double marquee and am allowed 1-2 clicks before the program locks up and I have to cntrl-alt-delete to get it to close. Any ideas?

[ddouglass]

Double Marquee sounds like Video settings or driver.
Do you have all the Custom Upgrades from Microsoft? SP3?

[whits_end]

I'm having a similar problem, but ONLY IN HOSTER does my cd drive not show up...all other programs access cd drive without problem. I've disabled autoplay, removed upper and lower filters, tried having upper and lower filters with no data in them, uninstalling and reinstalling Hoster. Problem arose, I believe, when I updated to 3.21a...something. Tech support has been helpful, even got them on the phone a number of times, but we still can't locate the problem.

Changes on computer since Hoster was able to access the cd drive has been the installation of itunes (since removed), removal of emusic, and removal of rhapsody.

In Hoster, there are no drives listed (it says NONE). I can type the cd drive in the window, but it reverts back to NONE when anything is clicked. Shame, as I've about 20 new cdg discs to install, hoping to use them for show Saturday (two days away)...

[Steve Bauer]

Check out my first post concerning Hoster changing drives......actually it was saying that I didn't have one installed. I posted the step by step fix and it works. Everytime I download Hoster on another machine, it does it. If you can't get it to work, let me know.

[ddouglass]

What kind of drive? (Brand, Model,etc)
Laptop or desktop computer?
What operating system? (XP or Vista)
Check registry for entries for the programs you un-installed?
Also check the Start/Startup for any entries for those programs.

[Steve Bauer]

Dale,

I had the problem on 2 machines using the Plextor external drive. On the laptop it hid my D drive and the E Plextor. On the office machine, it hid my onboard D and E drive and the F Plextor. The Plextor is working now that I have upgraded the video driver. The Plextor has never been a problem. My office machine is a Dell Dimension 4300 series and the laptop is a Compaq Presario. Both have XP. I have installed/uninstalled Hoster several times on the laptop because I was having problems which later turned out to be video. Everytime I re-installed, something installed the low filter again. Even on the initial download on the Dell, it did the same thing. Don't get me wrong, I have got the program working and intend to purchase it in the next couple of days. Seems to be a very strong program w/lots of great features. I would still be at mile one if it hadn't been for madjim dropping the video driver idea on me.

[madjim- with the Lord]

Originally Posted by Steve Bauer

I would still be at mile one if it hadn't been for madjim dropping the video driver idea on me.

Glad it helped.

Jim

[Roy Dennis]

I had this same problem when I loaded 4.02 demo on to a Friends brand new Hp computer running vista home basic so that he could try the program himself. Hoster started OK and I tried to show him how to load some songs from the CD mainly to check if it would read CD+g files. I only loaded a couple of tracks and they played right. then I tried to load some more and a message came up, can't remember the wording exactly but it could not find the drive. I then went into my computer to see the drives and there was no CD drive. I restarted his computer but still no CD drive showing. Went into Device manager, it showed CD drive but on clicking this it said driver corrupt.
Pressed the send button to Microsoft when the error message came up and it eventually came back message something like no known remedy. Tried Microsoft web site looking for answer, no luck. Well as it was a brand new computer not much been added and did not have Steve Bauer remedy I restored it to it's factory state. I did not try to load Hoster again and my friend has opted for a different program. I use Hoster myself on my XP machine no problems very satisfied. I just wonder if there is a problem in the demo version.

[Steve Bauer]

Roy,

Dale (I think a moderator) seems to be pretty knowledgeable and he says that this is not inserting this filter but causing a conflict which results in the filter. No matter, you may want to copy my "fix" text for further reference as it works every time for this problem.

Steve

[ddouglass]

Steve as you pointed out earlier when you install Hoster this returns. It may be something that Windows does when Hoster or any program does when it install them. I don't know but I have been recommending your remedy for this and Microstudio as both have to access the drives. Thanks for finding it.
By the way I am not a moderator here, nor am I am employee of MTU. I am a customer just like the rest with a few years computer experience. And according to the number of posts I have put in here...a big mouth.

[madjim- with the Lord]

Originally Posted by ddouglass

And according to the number of posts I have put in here...a big mouth.

And we thank GOD for it.

Jim

[Steve Bauer]

Dale,

I appreciate your and Jim's help and support, and Hoster should also because without you I would not be ready to buy this product and the problem for the most part was not on their end. This is a complicated program and everything needs to be right for it to perform.

Forums are only as good as the quality knowledgeable people that respond to people's cries for help!!! Big mouths????? I don't think so! There is nothing more flustrating than a computer gliche that you can't fix on your own or more satisfying than someone you don't know taking the time to take up your problems as their own.

I am just in the door on this program and will be back for advice, keep up the good work, I'll talk with you again!

S

[whits_end]

The laptop is a Dell (don't have it here right now), so model number not available....more importantly, it was PURCHASED from MTU!

I tried the upper/lowerfilters thing before posting to the forum. The tech had me looking at the filters earlier yesterday and thought the problem was in there..but wasn't able to ask the programmer (gone home).

I've tried removing the filters altogether, as described in the fix, as well as having the filters there but having no data in therm...neither has worked. Again, this is only a problem in Hoster (of the drive not showing up)...all other programs access drive without problem.

I even tried a system restore today back to a date when Hoster was working fine...no dice.

[ddouglass]

When did you purchase it? What CD drive brand and model is it? The filters are not the only thing that can keep the drive from working especially if it works in all the other programs.

[Steve Bauer]

Whits,

Are you sure in the regedit part of the fix that you located the right drawer? The number included in the fix is long and easily can take you to the wrong one. Also, you must reboot afterwards for the computer to recognize the drives once more. Try it again and be very careful with the string of numbers.

S

[whits_end]

Ok, the laptop, purchased from MTU back when version 3 of Hoster was the latest (not sure of date) is a Durabook, model R15D. I'm using, now, Hoster version 3.321a. The cd/dvd drive (came installed, only one in it) is an Optiarc DVD/RW AD-5540A. Shows up under device manager and is functioning correctly with all programs except for Hoster. The driver is signed by Microsoft Windows Publisher and is version 5.1.2535.0.

I'm sure of the correct registry key (the same one Hoster tech was having me look at.



Screenshot shows directory. After I did a system restore to an earlier date, the upperfilters returned with some data, but no lowerfilters. Yes, I've removed the filters and restarted the computer on previous attempts.

Thanks for the help!