v4.22 Failed to load

[billyo]

Originally Posted by Roy Dennis

Have you tried ticking the box as you install to clear all existing settings?
Just a thought, don't suppose it would help.

Roy.

sorry i dont know what you mean by " ticking the box " but anyway,while waiting for the HOA for an approval to move into the new house, i decided to unpacked my back-up laptop and tried to re-install. again, i did all the updates,defrag & clean registry, defrag hhd.anything i could think of..still to no avail.. progress bar goes almost to the end..then error msg. i'm just gonna give up on this.i'm the kind of person that will only asked once or twice and if i dont get an answer i'll just forget about it..and since i havent heard or read anything from MTU, and just gonna go with v4.21..thanks for the suggestion though..

[ddouglass]

Billy the box he is referring to is the box on the Personal Information page during the installation that clears the registry settings for Hoster back to default.

[billyo]

Originally Posted by ddouglass

Billy the box he is referring to is the box on the Personal Information page during the installation that clears the registry settings for Hoster back to default.

ok thanks, i've re-packed my show laptop and took it down to my storage, i'll try it again when i get settle in the new house as soon as i get an approval from HOA ( homeowners assoc. ) to moved in..

[Buschman]

Was there ever a solution to this because it is happening to me as well.
Uninstalled Hoster. Loaded new operating system (Win 7 Ultimate). Downloaded file and won't install. I am getting the same error

[billyo]

Originally Posted by Buschman

Was there ever a solution to this because it is happening to me as well.
Uninstalled Hoster. Loaded new operating system (Win 7 Ultimate). Downloaded file and won't install. I am getting the same error

since there's only 4 of us that's having this problem, so far no word from MTU..so i'm not sure if theres gonna be one, or they might still be looking for answer,

[ddouglass]

For those who have Windows 7 64 bit there is a bug causing this problem and they are working to fix it. Should be another download out late today.
Billy I don't know what to tell you on yours other than look at your laptop mfg website and see if they have any updates there that might be specific to their laptops.
What brand and model is it? I would like to research this one.

[billyo]

Originally Posted by ddouglass

For those who have Windows 7 64 bit there is a bug causing this problem and they are working to fix it. Should be another download out late today.
Billy I don't know what to tell you on yours other than look at your laptop mfg website and see if they have any updates there that might be specific to their laptops.
What brand and model is it? I would like to research this one.

it's a Dell 1405,windows xp pro media center edition, i did all the driver updates/downloads,( recommended and urgent ) even Bios, ran registry clean up/ defrag..but anyway thanks for your help, hope you'll find something i overlooked..

[ddouglass]

I don't find that model. Is it a Lattitude or Inspiron or what? What is the Service Tag number?

[billyo]

Originally Posted by ddouglass

I don't find that model. Is it a Lattitude or Inspiron or what? What is the Service Tag number?

Dell inspiron E1405, can't remember the scv. tag off hand, sorry Dale, my back-up laptop is at the storage, together with all my other laptops & pc's. i only have my everyday use pc with me..you might not be able to find it, since it's 3yrs. old..

[Joe Nieves]

Originally Posted by billyo

Dell inspiron E1405, can't remember the scv. tag off hand, sorry Dale, my back-up laptop is at the storage, together with all my other laptops & pc's. i only have my everyday use pc with me..you might not be able to find it, since it's 3yrs. old..

Instructions to finding your Service Tag Number on a DEll Computer, Use This link to the Dell Support site http://support.dell.com/support/down...=us&l=en&s=gen , Then choose the link under the "Choose by Service Tag" Box, Click on the "Find My Service Tag" link and it will find it for you..

Good Luck
Joey.....

[ddouglass]

Joe his computer is in storage, as he is getting ready to move to a new home. So he can't get the number right now.

[ddouglass]

Originally Posted by billyo

Dell inspiron E1405, can't remember the scv. tag off hand, sorry Dale, my back-up laptop is at the storage, together with all my other laptops & pc's. i only have my everyday use pc with me..you might not be able to find it, since it's 3yrs. old..

Billy have you ever done any update from Dell? If not there are quite a few updates listed. There is 1 Bios, 1 Application that says urgent, and several others for Sound cards, Video, etc. that you may want to do. The Bios update could fix it where you could install SP3.

[billyo]

Originally Posted by Joe Nieves

Instructions to finding your Service Tag Number on a DEll Computer, Use This link to the Dell Support site http://support.dell.com/support/down...=us&l=en&s=gen , Then choose the link under the "Choose by Service Tag" Box, Click on the "Find My Service Tag" link and it will find it for you..

Good Luck
Joey.....

thanks for the instructions, but i know where to look for the svc.tag, as a matter of fact i have it taped on my laptop,it's just i have all my laptops and pc's in the storage.

[billyo]

Originally Posted by ddouglass

Billy have you ever done any update from Dell? If not there are quite a few updates listed. There is 1 Bios, 1 Application that says urgent, and several others for Sound cards, Video, etc. that you may want to do. The Bios update could fix it where you could install SP3.

Dale, i did all that ( post #27 ), i don't know if i wanted to install sp3, don't wanna take chances, but thanks for the adviced..

[ddouglass]

MTU has found out the problem and should be re-releasing 4.22 with a fix. It is that Microsoft updates does not load some DLL files that are needed for the install to work. So some computers have them and others don't. This will be taken care of through the install program.

[billyo]

Originally Posted by ddouglass

MTU has found out the problem and should be re-releasing 4.22 with a fix. It is that Microsoft updates does not load some DLL files that are needed for the install to work. So some computers have them and others don't. This will be taken care of through the install program.

so when the new upgrade ( fix ) comes out, do we just replace the existing download ? what about the ones that installed w/o a problem do we keep them or we have to removed / re-install them. how would we know if it's the new ( fix )upgrade,

[ddouglass]

If it installed correctly then that means you already have those files on your computer, so no you do not need to re-install.
The only thing this is fixing is for those who do not have the DLL files needed on their computer. Nothing else has changed.

[billyo]

just wondering if MTU released the new download ( fixed ) for this problem yet.

[billyo]

just wanted to thank Bryan for his help in extending my download, i just upgraded to 4.22 and everything went fine, not a single problem.no out of sync, no error on download..you can not find a better customer service than MTU..again Bryan thank you..

[Musicman51]

Hey billy, glad you're up and running now. And i agree on mtu's customer care it's top notch. I knew they'd get you going. Lynne had to get me running finally...mtu didn't want to take my money from my download link. But she got me going just great. Hoster is up and purrring right along. Those folks at mtu treat ya right......