Graphics Issue / Play Tab

[Videopro]

As I've already stated several times. When you try to play a disc by clicking on the play tab you get maybe 20% of the screen. The music plays but no graphics. They just freeze on the first page but you only see a small portion of the graphics. They don't scroll-they do nothing. The song continues to play but nothing happens to the graphics. I tried two different video cards with the same results. I reformatted the computer to make sure there was no trace of the original program causing this problem. After it was reformatted I put MTU on first to see if there by some bizarre chance of another program causing this. Everything I tried did not help. I have better things to do than reformat computers. This is unacceptable. All I wanted to do was upgrade to the new version since I am entitled to it. I deal with sonic foundry products, steinberg, sonic & none of these ever game me a problem & no don't even try to say one of those might be causing this because remember I reformatted the hard drive & tried it with MTU as the ONLY program on my computer. I have much better things to do than this!!!!