Video problems

[billyo]

Originally Posted by ddouglass

I don't think he is worrying about sync at this point because it is covering his entire screen so he can't even get to his Hoster main screen to stop it.

can he at least see the mouse pointer if he moves it on the singers/preview display?, if he can maybe by dbl clicking it, he might be able to re-size the display, or maybe he got the dpi setting to 120 which is the largest display, the normal setting is 96..

to change the dpi setting go to:
1. control panel
2. display
3. setting..then click on the advance tab

[moonglow]

Ok Guys all your answers are great but here is exactly what is happening....
On my dual screen( the one the crowd sees) the videos, istabuttons, i have showing the marqee and the singers display while the video shows in the center. and yes i have gone to show display and told it to hide both marquee and singer display... but it does not do that!!
At the same time my computerscreen (the one i look at not the crowd) has the video taking up the whole screen and i can't do anything till the video stops.

[ddouglass]

Originally Posted by moonglow

Ok Guys all your answers are great but here is exactly what is happening....
On my dual screen( the one the crowd sees) the videos, istabuttons, i have showing the marqee and the singers display while the video shows in the center. and yes i have gone to show display and told it to hide both marquee and singer display... but it does not do that!!
At the same time my computerscreen (the one i look at not the crowd) has the video taking up the whole screen and i can't do anything till the video stops.

Hiding Marquee and Singer's Name Display (SND) - As far as Videos are you referring to the Instabutton videos as stated before or videos in your playlist? These are two separate uses and as such are controlled in the Show Display on two separate Tabs. Instabuttons are played in the Intermission screen, so you would have to hide the Marquee and SND on that Tab. Videos in the playlist are played in the Video VJ so you would have to hide the Marquee and SND on the Video VJ Tab.
Computer Screen - The video taking up the whole computer screen is where the problem really is. Is the video problem only showing up when using Instabutton large videos or do videos from the playlist do the same thing?
Just out of curiosity, have you tried double clicking on the full screen video to see if it will go back to normal mode?
I think we are running out of ideas here. This kind of problem has never been reported before, so we are really digging to try to figure it out. I would suggest you put in a Support Email to MTU Support and see if they can figure it out.

[billyo]

How about. doing a system restore to where you had it working before

[moonglow]

Yes i have done a system restore... and no that is not my problem... i tried some things today with it and played a video on my computer screen... that played fine(with windows media player) when i tried to drag it to my TV screen the video picture disappears but keeps on playing with the sound but no picture on the TV. so also when i play a video by using hoster video button (not instabutton) there is sound but no video on the TV screen...

now for the instabutton problem--- all of the videos play in the intermission space but sometimes they take up my computer screen also... and it does not matter if they are small or large vidoes short in time or long in playing time.

[billyo]

i am just wondering, if you have your comp. set on the other way around ,i dont know if this will work , try going on setting, then click on display ( make sure extend display is checked ) and click on "identify" your comp. should be # 1, and your singers display should be # 2

[OneEskalera]

Check if your display 2 (TV display for audience ) is on extended display mode. Checked the resolution of your Computer Display and Tv Display ( preferably make them both 1024 by 768 pixel) or make display 1 (computer screen) 1024 by 768 pixel and display 2 (TV for audience)800 x 600 pixel.
See if this will help you.
Display 1 is your Computer screen
Dispaly 2 is your Tv for Audience

[ddouglass]

Originally Posted by moonglow

Yes i have done a system restore... and no that is not my problem... i tried some things today with it and played a video on my computer screen... that played fine(with windows media player) when i tried to drag it to my TV screen the video picture disappears but keeps on playing with the sound but no picture on the TV. so also when i play a video by using hoster video button (not instabutton) there is sound but no video on the TV screen...

now for the instabutton problem--- all of the videos play in the intermission space but sometimes they take up my computer screen also... and it does not matter if they are small or large vidoes short in time or long in playing time.

You need to check to see which version of DirectX is on your computer. Do this by going to Start/Run and type in DXDIAG and hit enter. This will bring up the DirectX Diagnostics program. On the bottom of the first tab is the DirectX version. This should be version 9.0 or higher.
With WMP and Hoster not showing Videos on the secondary monitor tells me that this has got to be a video card setting or it doesn't have the capability to do so. Have you used any Videos (not in Instabuttons before in Hoster and they show up on the second monitor?
What is the Video card on your computer?
When you last did your updates from Microsoft was there a hardware update for the video card?

[Jim Sargent]

Thanks for the comeback but No dice ddouglass, that didn't work I am using the wmp format dat on my video tracks in Hoster, what I don't understand why it will work on one but not the other two unless it's the video card the video card that is working is an nvidia. The two that don't work are Ati Radeon HD 3800 Series and I am also running Windows XP.

[ddouglass]

That is strange usually the problems appear with Nvidea. I am using at least 4 different ATI Radeon cards and have not seen this at all.

[Jim Sargent]

I solved my problem on the radeon video card, the nvidia card seems to work ok. If you have the nvidia video card you have to make sure your card is in full screen setting this seems to work ok. On the radeon card if you click on the factory default setting it should work just fine it does for me. Spent a lot of time to find out all I had to do was click the default button!!!

[ddouglass]

That's good to hear Jim. Hopefully this will help to fix any others that come up with this. I guess I have never changed my ATI cards from Default settings, so never saw this problem.
Thanks for letting us know.

[Roy Dennis]

Have you checked your video settings from the windows control panel ?
First right click a blank on a blank area of your computer screen. From the window that pops up click properties, then settings. Now look for the advanced tab and click that. At the top you should see a tab for your graphics card click that. Now on my system I have Gforce graphics card and a window opens to the left with several choices. Click on "Full screen video" you should see a window open with a box with a drop down arrow, if it is set to "Auto" change it to "Disable" then click apply. Now go back to to the side window and click "video overlay settings", in the box window there make sure it reads "video overlay". Then click OK.
If your graphics card is a different brand you may not be able to follow these instructions exactly, but I think it is to do with the way your graphics card is set up. The only other thing as has already been mentioned, when it is playing in full screen on your laptop try double left clicking the picture to see if it goes back to normal.

Roy.