Trouble on credit page causing crashing

[jimbo]

Is anybody else experiencing this problem. I have used the program for years and have never changed the text color from white on the credits page. I now find it necessary to change the text color to black, however everytime I hit the text color button kpro crashes. Any ideas?

Jim

[ddouglass]

What version? What operating system?
I tried this and did not have a problem.

[jimbo]

Windows XP
KHPRO version 4.11

[jimbo]

I just checked all the other color selection buttons. I also have a problem with the text color on the Title page. I can't change that off white either.
The text color on the actual lyrics page I can change.

I tried restarting the computer. I tried uninstalling and reinstalling. Those didn't make a difference.

Any other ideas?

Jim

[ddouglass]

Update your Windows. This will usually solve those kind of problems or at least it does for the rest of the MTU programs. I would suggest doing the Custom updates from the Microsoft Update web page (in your Start Menu) as the Auto update does not do anything but critical updates for security reasons.
I am not a proficient user of so KHPro so maybe some one else has a good idea or has seen this problem.

[jimbo]

Updated windows (several updates). Unistalled program-- reinstalled. Worked.
Shut down computer overnight. Turn on computer next day, try using program, same problem as before - program shutting down when I hit the color picker for text on title screen.


Other color pickers work on different tabs.


Any other ideas.

Jim

[ddouglass]

This sounds like some other program is grabbing the control of Color changes. You don't have any things like Microsofts Color Control Aplet or Color Control Systems installed do you?

[jimbo]

Not that I'm aware of.
I'm defragmenting the drive and see if that makes any difference.
I'll report back on Monday.

[jimbo]

No change with a defrag on hard drive. Still having same problems.

Jim

[ddouglass]

Submit a Support email ticket to MTU since no one else has answered you and I am just not that familiar with the program.
I don't know if this could cause it, but in one of the other programs (Hoster) one customer was having a color problem and it turned out to be a setting in IE. In the Internet Options on the General tab he had the Accessability/ Ignore Colors from web pages checked. As soon as he turned that off it worked right.

[jimbo]

Update on problem.
I tried uninstalling and reinstalling several times....still had problem.
Had version 4.107 and so I installed that version....works with this version.
Maybe I'll just stay with the previous version.

Jim