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  #1  
Old February 27th, 2009, 01:12 PM
paul dinklocker paul dinklocker is offline
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no this is windows xp. it used to work fine until about 2 months ago. i don't know if i've done something or not. thanks for your reply. how do you get the custom up grades? i know hte comp. upgrades itself sometimes. paul
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  #2  
Old February 27th, 2009, 01:20 PM
ddouglass ddouglass is offline
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Start menu has a link to Windows or Microsoft Updates. When you get there and it asks click on Custom. I am sure there are a lot if you haven't done this before, so you will have to spend quite a bit of time and will have to go back several times because a lot of them require restart after installation. Do Not do any of the Hardware upgrades from there. Go to your computer MFG's website for those.
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  #3  
Old February 27th, 2009, 01:52 PM
paul dinklocker paul dinklocker is offline
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the computer does it auto. i went htere and downloaded 2 that i hadn't got yet. restarted the comp. still have same prom=blem wiyh microstudio program. i appreciate your help on this though dale. anything else? paul
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  #4  
Old February 27th, 2009, 04:33 PM
ddouglass ddouglass is offline
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The computer Auto update only gets updates that are deemed as critical security updates by Microsoft. The Express on their web page does the same thing.
Only the Custom Update will list all the updates that are available. This is where you get the .net Framework and other non-critical (according to Microsoft) updates.
Microstudio does not have anything in the Documents and settings area, so whatever is doing this is external to Microstudio. However it wouldn't hurt to uninstall and re-install it. That may fix whatevre has gotten cross-linked with it.
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  #5  
Old March 2nd, 2009, 09:39 AM
paul dinklocker paul dinklocker is offline
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once again ,thanks for trying to help. i down loaded all non-critical info. i already uninstalled and reinstalled the software but still doesn't let me open program. i also restored my computer to the earliest date tha it would let me. still no good. don't understand the problem but i don't know that much abaout computers. paul
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  #6  
Old March 2nd, 2009, 11:44 AM
ddouglass ddouglass is offline
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Do you have Miro Video Player installed? If so uninstall it and then re-install Microstudio and see if it will open.
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  #7  
Old March 2nd, 2009, 04:23 PM
paul dinklocker paul dinklocker is offline
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no dale , ihave intervideo windvd player. i looked in add and remove programs and that is all i could find if that was the right place to look in. if i had any luck at all it would be bad. does this help paul
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