adding kma files ntdll error message

[rmryanjr]

Your remark referring to the posts in the forum being one sided ...understood. chemas-microsoft-com:office:office" />

No we are not using the same files ...I have suspected that there was a corrupted file that may be causing this problem. Aside from separating all my files into many folders to track it down I haven't found a reliable way to remove any suspected corrupt file.

As, far as the others having the same problem...They can't even start the process...it immediately shuts down when they begin "adding" at least I may have some progress before it shuts down...

My contention is if it works at all why doesn't it continue working? Because of this happing is why I thought it was a bad file. I have approximately 80k files in six different folders on the same drive. I have looked at the different logs to determine where the process stopped. Specifically the merged file log. This log can be large if I try to "add" (merge) in a folder already in my songs database. I have tried this removing all db files too.

Let me add the reason for trying to accomplish this is that I want to reduce my duplicate bookids by using the "add" (merge) to create new bookids.

This is the thread from a year ago when I was trying this same thing http://forum.mtu.com/showthread.php?t=9568

I'll try creating many folders to try and focus on finding a defective file. Although all these files were imported to kmas using hoster originally So, I'm inclined to think this may not work either.

Getting to the Laptop issue. Having to make a new purchase and come home only to find out that the same issue occurs is not inviting. That being said, (I should probably go look) does MTU offer a laptop without hoster installed?

Thanks for your reply.....
Bob

[Joe Nieves]

Hi rmryanjr

I'd like to suggest that if you have MTU MicroStudio software you use that to scan those files your trying to merge first.

You will get a report if any errors are found with specific file names so you can remove or fix them.

Another thing you can do is test the files randomly to see if they play correctly.

At least the file question will be answered.

You did a fresh xp install but did you download and install the laptop drivrs from the manufacturer website if you didn't that may be the problem your having.


Joe...

[ddouglass]

Bob, just to rehash this a bit (and I read your previous thread). When you re-installed XP, did you do this from the MFG supplied disk? I am wondering if this is the cause because of a bad NTDLL.dll file. There are numerous places on the internet that you can download a copy for free. Just do a search for NTDLL and several will be listed. As Admin said in your previous thread this is a Windows file and Hoster doesn't over-write it with one of its own.
When you started getting the duplicate IDs, did you get any other error messages when you rebuild the database such as something about a field could not be empty?
The next thing I can think of to do is to compare the Duplicates log with the Songs.mdb. You will need Access for this and if you don't have it I will be glad to look at it for you if you wish. The comparison should show where the conflict is. Recently there has been another who had many duplicates show up in which by looking at the database I could tell that multiple disks had co-mingled in the same bookid give partial duplicates from more than one disk. Apparently he had used more than one computer to import with and used the same bookid over again. for some reason it didn't move either of the entire disks to a new number, but moved parts of each to a new one.
First thing though to me is find and fix the cause of the DLL error. Then work on the duplicates.

[rmryanjr]

First Joe,

Yes, I do have Microstudio and will give that a try. I have gone to hp updates to check for any hardware updates required. I did this just recently because my C: drive was failing and replaced it. It's on a laptop and plugs in(no cables). I did use the Xp restore discs that I made and required because the OS comes already installed in it's own partion on the c: drive.

thanks, Bob

[rmryanjr]

Dale,

Yes I tryied replacing the ntdl file last year when I was attacking this problem. I know its not a Hoster File. I'll try it again. Also when I read through the explanation for the error message the ntdl is not the only file. the is a sys32 (something like that)failure also.
I have separated all the files and started to "add" them and it made it through the first 1800 files with out any problems. I will let you guys know how I progress and will make sure I recheck for HP hardware updates.

Thanks,
bob

[Joe Nieves]

Originally Posted by rmryanjr

I have separated all the files and started to "add" them and it made it through the first 1800 files with out any problems. I will let you guys know how I progress and will make sure I recheck for HP hardware updates.

Hi rmryanjr

Another thing you can do to weed out any bad files and help you add files with less problems.

Go to your folder first that you want to import and;

1. Open it in explorer full window.
2. click into the (right) file window
3. Right click and pick View from the top
4. Choose Detail at the options bottom
5. On the header column top you'll see Name & Size
6. Click on Size that will sort the field.
7. Click till you get the smallest file size on the top of the column.
8. Now check those small size files they may be a problem.
9. Create a folder in your desktop and move them there.
10. Once moved go to MicroStudio open folder and Check them out.
11. Clean them up if needed and move them back once your done.

I found this is the best way because MicroStudio will not pick up on these type of error files. (incomplete files)


Good Luck

Joe....