Specifications

[ddouglass]

Originally Posted by stublack

I have always made all custom updates. I was not aware till now that I shouldn't make the hardware updates. The computer I'm having the crashing problem on has always been XP. I say that because I converted 2 of my laptops from Vista to XP and I have one more that I will convert soon (No problems with 4.03 on this one so far).

Should I do a system restore on this XP laptop that is crashing?

I did not understand the hiding and how to do that.

What Joe and Beavis aren't saying is a restore will not remove any of the upgrades/patches that are installed so no that won't work.
My suggestion would be to go to the MFG web, find the driver updates they have for your model and install them from there. Or if you remember what hardware was "upgraded" in the Hardware Device Manager find the item(s) and rollback the driver.
The not installing the Hardware upgrades from Microsoft is a recent "discovery" when several people were suddenly having problems after installing video or sound card updates through them. They are not always the most current or correct drivers for your system. Best place for getting driver updates has always been the MFG.