Driver update for Optiarc DVD RW AD-7190A

[Vince Cravotta]

Normally I would have but the tray or drawer did not open as it used to.

[Vince Cravotta]

I did what we discussed. Installed the burner into another WindowsXP computer.
I installed the Microstudio program. Setup the drive as the one to use for .bin files. I loaded some bin files into the program and the unit will not burn. It plays mp3 files but will not burn .bin files. I tried both way one(1) with the test burn then two(2) with burning the .bins without testing same response. Dave, I noticing since I get the error message about drive is not responding, do you want to start again that the disks (MTU disks) are all usable again where before it would destroy the disk for further use. (I still have 27 disk that have been ruined.)

[ddouglass]

Did you set the drive as the default drive for Microstudio?
Can Windows Explorer read a disk in it that has something on it (an audio, data or karaoke disk)?
Is this computer updated?

[Vince Cravotta]

Yes, all my computers (3) are updated once a day, during the early mornings. Yes, the drive can read mp3's, data disks and CD+G or .bin files. I also unpluged my other drive which is strictly a read not write drive. In the Microstudio window, it only shows 1 drive which is the Microstudio drive.
It behaves exactly as it does in my main music computer. (WindowsXP)

[Vince Cravotta]

In going through all the help info I decided to check on the Regions page and I found that I had no region established on the form. I know I enter the 'United States' when I installed the new burner. It was blank, so I entered the United States' again. I rebooted for it to take affect, setup my song and tried the burn.
I went through the test fine. When I tried to burn it errored out and ruined another disk. I tried again using only the 'write' instead of testing again. It started preparing the tracks and errored out again, of course, ruining another disk. I went bact to the region sheet and again it showed no region selected and mentioned 'remember you can only change region 5 times'. I thought about it not wanting to accept my region and decided I would change from Master and Slave to Cable Select which I did. I went back select Region 1 (United States) and it accepted it. I tried another burn with test and then no test and I lost another two disks. The region was accepted and I don't know if changing to the Cable Select option had anything to do with it.
I then put new cable leads into the computer for the two drives still using the Cable Select option. Nothing changed.
I feel I have tried everything that you've suggested and all the thoughts that I thought would have worked and really feel that there has to be something in the burned itself that is malfunctioning. I am now down to 45 disks out of the 100 I purchased from MTU. I feel that they should replace the unit and the disks that have been ruined.

[ddouglass]

Originally Posted by Vince Cravotta

In going through all the help info I decided to check on the Regions page and I found that I had no region established on the form. I know I enter the 'United States' when I installed the new burner. It was blank, so I entered the United States' again. I rebooted for it to take affect, setup my song and tried the burn.
I went through the test fine. When I tried to burn it errored out and ruined another disk. I tried again using only the 'write' instead of testing again. It started preparing the tracks and errored out again, of course, ruining another disk. I went bact to the region sheet and again it showed no region selected and mentioned 'remember you can only change region 5 times'. I thought about it not wanting to accept my region and decided I would change from Master and Slave to Cable Select which I did. I went back select Region 1 (United States) and it accepted it. I tried another burn with test and then no test and I lost another two disks. The region was accepted and I don't know if changing to the Cable Select option had anything to do with it.
I then put new cable leads into the computer for the two drives still using the Cable Select option. Nothing changed.
I feel I have tried everything that you've suggested and all the thoughts that I thought would have worked and really feel that there has to be something in the burned itself that is malfunctioning. I am now down to 45 disks out of the 100 I purchased from MTU. I feel that they should replace the unit and the disks that have been ruined.

Vince, why use the quality disks for this testing? Buy some cheap ones. Whether they burn or not it won't cost as much for testing. If it does burn (we find the problem) then it just won't be quality, but at least you'll know it is fixed and can then reburn on the quality disks.
If it was the drive then it would not have worked with other programs either which is not the case. I can't speak for MTU but I doubt they are going to replace it or the disks.
As far as the Region setting goes once you set it then it is set. If you open that setting again it shows blank so you can enter a new setting if you want, so don't reset it again.

Just for your information too, Microsoft only puts out updates on Tuesday, so if you check on Wednesday morning that will take care of your updates and you don't have to do them every morning.
Speaking of updates are you doing the hardware updates from Microsoft too? Half the time those updates (which they get from the manufacturers) are out dated and can cause problems. Only do the software updates. If you have been doing them too that may be part of the problem.

[Vince Cravotta]

Can you tell me what software is related to the Microstudio that affects the production of disks that I would need to update or upgrade? My Router has been updated, my Modem has been updated and I backup my three hard drives every two weeks.
Your advertizing stated when I was buying the new burner that if I didn't use MTU's disk that the burner would not work properly. I believed what they said. That's why I didn't buy cheaper disks.
How would cheap disks work when I'm trying to get the burner to work.
You can look up in my records that I purchased a burner some time this year and it worked fine for about as long as this current one. I asked for an RMA number and returned the unit to MTU. They deducted a re-stocking charge.
I have been with this company a long time, Since 2003, and in the beginning I spoke with the owner most times and he would spend some time helping with the problems I would have with other software. Like never being able to download programs for some unknown reasons and would have to purchase the CD/or/DVD to get the programs to work.
*I would like to hear from someone from MTU who can explain to me why my unit will 'test write' a new disk that I want to burn and it processes perfectly, but when the burner tells me that testing process was completed successfuly and it asks if I want to burn it, it errors out every time. What part of my computer system has any control at that point in the process. Then, maybe I can work on that piece of hardware or software!
I have some $15,000 dollars of editing software and hardware in this computer. I have Pinnacle Software and Pinnacle hardware, Lexocon amplifiers that I use to produce my recording of all of our Songs Using $500 dollar microphones and Cakewalk software when I need to produce new music. I can run all of this equipment but I can't produce a Karaoke disk with this burner. I have seventy Karaoke disk to create now but my business is dead in the water.
I purchased this new burner on 2008-11-25 @ 23:30:24. My order number is 63081. I've had it just over a month. It worked for two weeks and your Warranty is 10 days.
*I think if no one can answer my question I feel that MTU owes me something. At least to check the unit out at you plant and see if they can get it to work.
I have been buying MTU software and hardware since 2003. I really am not mad, I'm disapointed!