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  #1  
Old October 31st, 2008, 12:23 AM
sleflar sleflar is offline
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Hoster 4 series has created numerous problems for us in the market not to mention office labor. I have several offices in Northern CA. The vast majority of our computers (both Laptop & Desktop) are Vista. We supply entertainment both live & non live.

I sent out the instructions to all of our DJ/KJ's from your website on the procederures to install 4.06. Twenty Three of them do not have the understanding enough to perform the list for the install. I instructed them all to stick with 4.03, which is the only version that seems to have the least problems. I don't hire them for there computer knowledge.

We don't use XP because using Virtual DJ and Hoster together, the XP OS doesn't handle the music videos very well compared to Vista. (freezing etc)

Using Hoster is a great selling tool at clubs and has served us well in the past. With the 4 series I ask all my people to use 3.40 until the problems are sorted out.

What I'd like to see is the old version 3 series offered on the website at the old price for those of us that just don't trust the 4 series.

Thanks guys.

www.northbayentertainment.com
www.starsoundsproductions.com
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  #2  
Old October 31st, 2008, 12:48 AM
ddouglass ddouglass is offline
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Are you saying they can't folow the step by step instructions included with the installation on what to change in Vista to make Hoster 4 work correctly? MTU has made the instructions as easy to follow as they can be. How do they remember what they have to do to log in to the computer? It is just as simple. Sounds like you need to hire an IT tech to set up and maintain your computers.
And 4.06 has fixed a lot of items that were not working correctly in the previous versions.
I don't think they are going to offer version 3 for sale anymore, so if you want to go back to that either have them use the 3.4 (which is 3.321) or re-install your previous version 3 installs.
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  #3  
Old October 31st, 2008, 04:38 AM
Robster Robster is offline
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sleflar

Hi sleflar my comment are an observation and please do not take them as personal criticism.

Hoster is a computer based program any one using any computer based program has to have at least a little bit of computer knowledge .

The car driving test in the UK didn't have any questions about how a car works and what fluids etc you put in the engine but has the test has been revised as knowing a little how something works has great benifits on how you use and operate that thing.

Quote:
Originally Posted by sleflar View Post
Twenty Three of them do not have the understanding enough to perform the list for the install
a little training will help them feel far more comfortable and may even help them out of a tricky situation

Quote:
Originally Posted by sleflar View Post
I don't hire them for there computer knowledge
But you do ask them to operate a computer and software

Quote:
Originally Posted by sleflar View Post
using Virtual DJ and Hoster together
If they can work both virtual DJ and hoster at the same time they are more than capable than doing the small tweeks that are needed for 4.06 IMHO.

I genuinely hope you sort this out i am just a fellow hoster user and have had problems too until i upgraded to 4.06 (after doing the vista set up requirements)

Rob
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  #4  
Old October 31st, 2008, 08:21 AM
sleflar sleflar is offline
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Thank you for your comments.

Our entertainers are all over NV & CA. There is no other programs we use that requires you to change settings on your compter for it to operate properly. They didn't have to have the knowledge to change settings before 4xx to have a flawless show.

They have all spent months of labor hours converting there discs to KMA. I sold them all on the Hoster program because I felt it was the best in the market place and see no reason to hire an additional person just for one program.

Let's face reality, Vista is here to stay. I used to be an exec for ITT and understand R&D. It's tough and exspensive. We'll stick with 4.03 for now.
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  #5  
Old October 31st, 2008, 12:27 PM
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marklwood marklwood is offline
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Quote:
Originally Posted by sleflar View Post
Thank you for your comments.

Our entertainers are all over NV & CA. There is no other programs we use that requires you to change settings on your compter for it to operate properly. They didn't have to have the knowledge to change settings before 4xx to have a flawless show.

They have all spent months of labor hours converting there discs to KMA. I sold them all on the Hoster program because I felt it was the best in the market place and see no reason to hire an additional person just for one program.

Let's face reality, Vista is here to stay. I used to be an exec for ITT and understand R&D. It's tough and exspensive. We'll stick with 4.03 for now.
I feel your pain, I used to have a DJ that every single time we did an outside gig, I had to go to the venue and show him how to hook up the video to whatever display system was at the location. He worked for me for 8 years and NEVER got it. I finally started charging him for every time I had to go and help him out. Lo and behold, he figured it out!!!

In the Hoster testimonials, I recently posted about teaching someone to run a show in a couple of minutes. The ease of Hoster is what made that possible.

I don't know of anyone who doesn't have a brother-in-law that is capable of making the minor changes to Vista to make this thing run well. It is only a one-time job and is a small price to pay for all the new features.
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  #6  
Old October 31st, 2008, 08:50 AM
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bryant bryant is offline
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Quote:
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If they can work both virtual DJ and hoster at the same time they are more than capable than doing the small tweeks that are needed for 4.06 IMHO.
Rob
When VDJ did their major upgrade two years ago, they listed hundreds of tweaks in order for their program to run smoothly. Other programs do this too in fact, esp. those using intensive video resources, require a number of helpful tweaks. Those that ignored the tweaks had it rough for quite some time. THE TWEAKING SIMPLY PUTS MOST MACHINES AT THE SAME LEVEL (or more nearly, I should say) ALLOWING THE forum members to help solve the glitches better.

You cannot explain to someone over the phone how to get their car started if they forgot to put in gas. If everybody starts out with gas, oil, and a few basics they are more equivalent, you might say, and problems can be identified easier, instead of being attributed to a large combination of things. JMO
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  #7  
Old October 31st, 2008, 12:25 PM
OneEskalera OneEskalera is offline
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Let's all admit this, Hoster 4.xx series is a great product for those who needed those extra featuress included who needed to use it. But for those just doing great karaoke shows that does not need those extra features H3.4 or H3.321 were really great karaoke software with great reliability. My show computer still has H3.315 in it and up to this time works flawlessly. I had H4.06 in my back-up computer and still has minor glitches, Intermitently frezzing up on video file for unknown reason and after re-starting hoster and playing the same video files everything seems to be normal again (the minor problem is little annoying but I could still use it) but it does not do that on H3.315. I know it is different code or whatsoever but till I got H4.06 100% working properly I will not upgrade that show computer. H4.06 will remain back-up for now cause I don't need those extra feature in it. I had those for the last 2 years using different software with out any problem. Integrating it in hoster is great idea if there are no conflicts or problems involved.

H4.06 is great product and the direction where it want to go is good.
Ideally, a software should install and work with minimal adjustment on users computer, I hope H4.xx series in the future will do that.
MtU Hoster still the best Karaoke software...
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  #8  
Old October 31st, 2008, 12:59 PM
karaokefun karaokefun is offline
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Hey guys,

This my first post here. I had to respond after reading this thread. In my humble opinion, you should never have to make changes to your computer settings (and definately not THAT many) to make a program work.

The anology of simply checking your car's gas and oil is WAY over simplistic. After seeing the "tweaks" required at this point to make it run right on Vista, I'd liken it more to a repairing a cracked block. Understand that it's easy if you already know it. Not everyone is computer savvy.

I'm one of those DJs who runs Hoster with a DJ program and can't do the adjustments (I also don't know how to quote someone here, as I've seen others here do)

To the guy who suggested hiring an IT guy to explain it: Are you serious?

I don't consider it "whining" or "crying" to object to having to take who knows how much time to learn, then do, all of the required changes (and all the while being nervous that I might be screwing up my laptop to perform other tasks outside of karaoke)

MTU should simply make a program that works correctly with Vista.

Thanx,
Ron
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  #9  
Old October 31st, 2008, 01:58 PM
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marklwood marklwood is offline
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Quote:
Originally Posted by karaokefun View Post
Hey guys,

This my first post here.
Welcome to the forums!! It is always nice to hear the opinions and often unheard problems people are having.

Quote:
Originally Posted by karaokefun View Post
In my humble opinion, you should never have to make changes to your computer settings (and definately not THAT many) to make a program work.

I'm one of those DJs who runs Hoster with a DJ program and can't do the adjustments (I also don't know how to quote someone here, as I've seen others here do)

Thanx,
Ron
All of the changes to Vista are merely to free up computer resources. I have been testing 4.06 on a Vista gaming laptop that is more powerful than most. I have been able to run it without all of the changes made. Most programs, high end games included, don't depend on the video and sound to be perfectly in sync. That is why most people notice the problems. I am sure that with a little help and feedback from people like yourself all the issues can get resolved.
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  #10  
Old October 31st, 2008, 02:55 PM
ddouglass ddouglass is offline
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The only thing I can say is what do you do when your computer starts acting up? The same thing you do when your car is not running right...you take it to a mechanic.
Would you rather that Hoster went in and made all these tweaks for you on installation? I can't say whether or not that would be possible with Vista's security, but it is a thought.
If you remember back when Vista came out both Hoster (3.315) and Vista had to be tweaked in oder to get the program to work at all on it. So don't tell me that Hoster 3 ran without any. Even for XP you have had to do the Custom Updates because Microsoft doesn't include everything in their Automatic Updates.
Every major program that you install on your computer requires some adjustments to get them to work exactly right. As Marklwood said there aren't many that require precise syncronization of sound and graphics like karaoke programs do.
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