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  #1  
Old October 22nd, 2008, 12:37 PM
admin admin is offline
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Quote:
Originally Posted by crazycarl View Post
It still requires a download code, and say I have it installed on 2 computers, i should be able to install on 4.
Carl, I am sorry you are experiencing problems.

First, what is the Computer Name of the computer you want to remove one of your installs from? Is it jane\s or kelli? Once we know that we can clear one of your 3.321a installation records. I'm waiting to see your answer so I can help you.

You have not installed your Hoster RegCode starting with T0001.... recently. It is a valid RegCode and can be used. You can find it in your MTU Account.

You need to install Hoster 3.321a on your new computer with the T0001.... RegCode, then use your new Hoster4UpG RegCode that ends with ...a33a to install the 4.06 upgrade on your new laptop.

Be SURE to make all the required Vista changes.

Be SURE to run Windows Update and select CUSTOM at the Microsoft site to upgrade all your Vista and XP computers. Without the latest Upgrades, Hoster won't run correctly.

I'm waiting for the Computer Name to remove. Run Hoster > Help menu > About Hoster command to see it.
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  #2  
Old October 22nd, 2008, 12:49 PM
crazycarl crazycarl is offline
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Thank you thank you I have already removed by internet the version on Kelli's computer. As soon as I get 4.O6 on my new laptop, I want to remove hoster 4.05 completely from Jane's (nothing but problems) then install on a hp desktop for backup. I do have a couple of questions through. my 3.?? reg code has a line through it--WHY? and I own 2 copies of 3.?? but only have one download code at least when attempting to download Hoster it tells me that it is registered on 2 computers, should I not be able to have 3.?? on 4 computers technically, and have 2 registration codes. I realize i only own 1 copy of 4.?? but will pay for another upgrade when this program works correctly. from what i have read that could be soon seems 4.06 is doing great. i want it. also i put a post about hoster demo, in hoster new requests, i wonder what your thoughts are about this.
thanks again.
crazycarl
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  #3  
Old October 22nd, 2008, 01:00 PM
crazycarl crazycarl is offline
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admin again thanks but

i do not show on my products page any code that starts with T0001, maybe that is what the problem is. what are the last digits
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  #4  
Old October 23rd, 2008, 10:45 AM
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Quote:
Originally Posted by crazycarl View Post
i do not show on my products page any code that starts with T0001, maybe that is what the problem is. what are the last digits
This fact told us there is something wrong with the USER Account viewer. We can see it at MTU. We''l contact our Webmaster to have him fix this. Than you for helping us find this problem.

We have deleted your ...6aae RegCode Registration Records on Kelli and Jane\'s computer names. You have now installed 3.321a on your Karaoke computer name, and have the 4.05 on Jane\'s. We recommend you upgrade that to 4.06 by running the Installation program and selecting Upgrade. It won't need you to re-install 3.321a.

Thanks for your patience. When something is wrong with the web site, it takes more data, feedback and time to discover this.
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  #5  
Old October 23rd, 2008, 11:21 AM
crazycarl crazycarl is offline
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i can't thank you enough, crazycarl
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  #6  
Old October 23rd, 2008, 11:29 AM
crazycarl crazycarl is offline
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Ddouglas

and a special thank you to dale. this guy goes beyond the call of duty. he owes us hoster users nothing, but gives us so much!!!
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  #7  
Old October 23rd, 2008, 12:30 PM
ddouglass ddouglass is offline
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Your going to make me blush. It just is my nature that I can't leave a problem undone. I am just obsessive-compulsive that way.
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