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  #1  
Old October 9th, 2008, 12:20 PM
Mr.Bill229 Mr.Bill229 is offline
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Join Date: Mar 2007
Location: Chimacum, WA
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Angry Difficulty getting Microstudio re-set

I have been trying for 3 days to get MTU to reset my Microstudio. I am very frustrated that they make their good customers jump through hoops to use their products.

Mr.Bill
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  #2  
Old October 9th, 2008, 01:39 PM
ddouglass ddouglass is offline
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Join Date: Nov 2004
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How have you been trying to get them to reset it? Did you send a support email from the Support page?
You really should start a new thread for your problem with a title so that Admin will see it. If you bury it in another thread like this it won't be seen as easily.
When you post your new thread be sure to include what version, what the error message is that you are getting, and what happened to cause you to have to install again. That way they have all the information they need to help you. MTU has been extremely busy and there are only 3 employees so they have been running a bit behind.
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