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Old October 8th, 2008, 05:30 PM
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Quote:
Originally Posted by chrisfosterdc View Post
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Well, I'm still waiting for resolution to my problem. I've paid for this program and would like to be able to use it. Where do we go from here?
Thanks!
First, please run KHPro, click Help > About KHPro... and if the version number is not 4.11, then go here: http://www.mtu.com/upgrades/khpro.htm and download and install it. This might work better as it has our newest security code that allows you to remove it while on-line, and reinstall it on another computer. This could solve your problem.

If it doesn't, I have emailed this Thread ID to our programmer who could create a "Debug" version with traces to have you run it and see where the problem is. As Bryan (MTUSUPPORT) pointed out, we have only seen a hardware conflict once before on HP computers that had a new set of IO that we had to allow.

We'll be watching for your post here as to what version you have, and if not 4.11, did it work for you.
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