Need help with Back (system Crashed)(DALE HELP)

[KaraokeDj38030]

ok Here we go my back up system crashed big time since I can't get into the computer to uninstall Hoster I am for sure I am going to lose this program on that comp and won't be able to reinstall on another computer for back up. The Mother Board is completely fried on this wonderful 6 month old Vista piece of crap. HP notebook. What I want to do is take and reinstall on my Dell desktop for emergancies. however can I do this without having to buy another full version of Hoster????
I never liked Vista in the First place my desktop has XP and The Laptop I use on a reg Basis is XP any help would be great thanks....

[Skybird74]

If your Vista is only 6 months old, you should be able to take it to where to bought it & have them fix it, if you don't know how. They should either fix it or give you another machine. There is no way that Hoster "fried" your hard drive!!!

Can you boot up so that you can do a "factory restore"? If it willl not "boot up" on it's own, when you turn it on, can you access the CD-ROM? If so, you can put in the recovery disk & it can fix itself from there.

Did you follow ALL the Hoster "requirements" and turn everything OFF that was suggested before you installed Hoster? Sounds like a bunch of conflicts.

[KaraokeDj38030]

Originally Posted by Skybird74

If your Vista is only 6 months old, you should be able to take it to where to bought it & have them fix it, if you don't know how. They should either fix it or give you another machine. There is no way that Hoster "fried" your hard drive!!!

Can you boot up so that you can do a "factory restore"? If it willl not "boot up" on it's own, when you turn it on, can you access the CD-ROM? If so, you can put in the recovery disk & it can fix itself from there.

Did you follow ALL the Hoster "requirements" and turn everything OFF that was suggested before you installed Hoster? Sounds like a bunch of conflicts.

No I know Hoster did not fry my hard drive that never crossed my mind I am just saying the computer crapped out I am going to do what you suggested however, It won't even get past the boot up so And yes I did turn off everything before Hoster was installed I have not had any problems with Hoster It is the computer, I was just wanting to put it back on my Home pc to use as a back up because the other comp is shot.
I just don't want to have to buy another Hoster App until after the first of the year when I get a couple of more computers I have a total of three computers at home 2 lappies and one desktop (one lappy is of no use as of Friday My main Lappy is still up and running I want to put Hoster Back on my Home PC or Back up til I get the other lappy fixed or until I buy a new one)

[Skybird74]

Originally Posted by KaraokeDj38030

No I know Hoster did not fry my hard drive that never crossed my mind I am just saying the computer crapped out I am going to do what you suggested however, It won't even get past the boot up so And yes I did turn off everything before Hoster was installed I have not had any problems with Hoster It is the computer, I was just wanting to put it back on my Home pc to use as a back up because the other comp is shot.
I just don't want to have to buy another Hoster App until after the first of the year when I get a couple of more computers I have a total of three computers at home 2 lappies and one desktop (one lappy is of no use as of Friday My main Lappy is still up and running I want to put Hoster Back on my Home PC or Back up til I get the other lappy fixed or until I buy a new one)

I've got 2 laptops & desktop at home, also. Yes, you can put Hoster on a different machine at home, as long as only register Hoster on 2. I read somewhere in the Forum, that it will not be neccessary to go thru Admin to re-set your registration, elliminating the need to un-install from 1 computer just to put it on a different one. I used to keep Hoster on my desktop & 1 laptop. When I purchased another laptop, and upgraded Hoster, I just installed on 2 laptops & didn't do the desktop. When Hoster connects to MTU, the registrations are checked.

Go ahead and put Hoster on whatever other machine you want & there should be some kind of message allowing you to transfer regsitration from 1 computer to another. MTU keeps track of how machines you have and your registration numbers.

[MikeP]

Originally Posted by Skybird74

I've got 2 laptops & desktop at home, also. Yes, you can put Hoster on a different machine at home, as long as only register Hoster on 2. I read somewhere in the Forum, that it will not be neccessary to go thru Admin to re-set your registration, elliminating the need to un-install from 1 computer just to put it on a different one. I used to keep Hoster on my desktop & 1 laptop. When I purchased another laptop, and upgraded Hoster, I just installed on 2 laptops & didn't do the desktop. When Hoster connects to MTU, the registrations are checked.

Go ahead and put Hoster on whatever other machine you want & there should be some kind of message allowing you to transfer regsitration from 1 computer to another. MTU keeps track of how machines you have and your registration numbers.

If you have Hoster already installed on two, you will need to uninstall from one before you will be able to install on a different PC.

[Skybird74]

So, Mike, I see you have Vista. So, how is Hoster working on yours? I haven't seen anything from you regarding all the problems other Vista users are having??? ... mostly video complaints

[KaraokeDj38030]

Originally Posted by MikeP

If you have Hoster already installed on two, you will need to uninstall from one before you will be able to install on a different PC.

This is what I am unable to do due to the other computer crashing so how do I Take it off the comp that drashed to install on the other computer.

[Skybird74]

I know Mike said that you have to do that. However, as I said it has been posted on this Forum by Admin that would not be necessary in future versions. So, it is possible that this is true in 4.0x. You don't have anything to lose by installing it in your other machine. When you connect to MTU, they may transfer the registration for you. It's worth a try.

[Roy Dennis]

If you can't reinstall on another machine then put a support ticket in to MTU explaining your problem, I'm sure they would be able to help there. They have in the past to other Hoster users.

[MikeP]

Originally Posted by Roy Dennis

If you can't reinstall on another machine then put a support ticket in to MTU explaining your problem, I'm sure they would be able to help there. They have in the past to other Hoster users.

I think in this case that will be necessary.
You're not the first person who has had a PC die on them.

[Skybird74]

Yes, that's what I was getting at. Give it a try...... then if it doesn't work, then you know you need Support to re-set the registration for you.

[MikeP]

Originally Posted by Skybird74

So, Mike, I see you have Vista. So, how is Hoster working on yours? I haven't seen anything from you regarding all the problems other Vista users are having??? ... mostly video complaints

My Vista Laptop is working perfectly in dual screen mode with 4.04 - as is my XP PC.
The only problem I have with 4.04 is that it will not automatically convert my old playlists that originally contained a lot of HDZIP to HDMP3G. Which means I have to redbuild any old playlists I want to use.
Sorry I can't think of anything helpful to add that might fix your problem.

[bigjohn]

Not sure how you can do that if you cant remove from the down lappy. But im sure if you let mtu know what has happened they can free the code for you to install again on what ever machine you like.

[Skybird74]

Originally Posted by MikeP

My Vista Laptop is working perfectly in dual screen mode with 4.04 - as is my XP PC.
The only problem I have with 4.04 is that it will not automatically convert my old playlists that originally contained a lot of HDZIP to HDMP3G. Which means I have to redbuild any old playlists I want to use.
Sorry I can't think of anything helpful to add that might fix your problem.

Thanks. That was very useful information for me. I use Playlists constantly, especially for myself since most of my gigs are me doing all the singing. But if it's just the zip to mp3g files, then maybe I'll be OK. I put together most of my playlists before I learned about converting files to zip for storage. Personally, I haven't had a problems yet, because I only have 4. on my backup & still using 3.321 for Shows. So, I haven't used it enough to find any quirks yet. I was trying to help KaraokeDJ...

[bigjohn]

i found on the first opening of a playlist with a zip file would work but if you closed hoster with that playlist opened then they will convert to the new formate and wont play.But now with 4.04 files get checked before hoster opens converted then zip files will play.In 4.03 if i open a playlist and it stayed open zips would play if you switch playlist then they would not play.Not sure whats going on with them number or id is the same so they should play will try that out hummmmmmm

[marklwood]

Hey Frances, to answer your original question, you will have to submit a support ticket to reset your reg on the dead computer. Support seems to be gaining ground on the backlog and was pretty quick to respond last week. I got my backup comp out to install 4.x on it from 3.x since I was fairly confident that my main machine is stable enough that I don't have to worry about it. When I pulled the machine out of the storeroom to do the install, I too had a fried motherboard. I submitted a ticket on Friday @ 1pm and figured I would do the install this week. I got a response back @ 3pm resetting my reg.

I am going to install on a Vista laptop for no other reason than to see what all the fuss is about with Hoster and Vista. Maybe I can be of some limited assistance to others who are having trouble.

[madjim- with the Lord]

Originally Posted by marklwood

Hey Frances, to answer your original question, you will have to submit a support ticket to reset your reg on the dead computer.

Fran,
Mark is correct, this is why. The new feature that MTU added to Hoster 4.0X concerning installs, is the ability to remove Hoster 4.0X from one computer and install it on a different computer without MTU's intervension (you have to be online ). Since your machine went south on you (died ), you were not able to uninstall Hoster so MTU will have to reset this manualy on their end.

Jim

[Skybird74]

May be a silly question - but when you un-install, you're usually not on-line, so how does MTU know it was done first? So, if you can install on a different machine without MTU's intervention, as long as you are on-line, then why is a support ticket needed to re-set the registration?

[hwheeler43]

When you uninstall you have to be online.

[Skybird74]

Thanks, I didn't know that. I thought a "crash" & the inability to "uninstall" was the reason it would not be necessary for MTU to intervene, as long as you're on-line when you install on a new machine so that the registration would be tied to it at that time.