program not responding

[billyo]

a friend of mine who does karaoke shows came to my show last night ( kinda upset, someone under bid her) but anyway she showed me the new 4.3 upgrade and i like what i saw, ( new features etc. ) but the thing was ever since she got the upgrade, everytime she turns her laptop off ( bought from mtu ) the " program not responding " comes on, not once but everytime she closes the error msg. she had to do do the hard power off,

[marklwood]

Is she closing down Hoster before she shuts down the comuter? Try hitting "alt" "ctrl" "delete" keys to bring up task manager. Shut the program down from there to see if it truly is Hoster that is not responding. After that, you can randomly close programs until you find the culprit. The worst you can do is cause you system to freeze and have to do a power button reset like she is already doing. If it is Hoster you can try the options at the top of Hoster and set the priority to normal and try again. The only problem with that solution is you might experience pauses or lags when you do anything except run Hoster. If you do, reset it to a higher priority.

[billyo]

Originally Posted by [QUOTE

marklwood;80681]Is she closing down Hoster before she shuts down the comuter? Try hitting "alt" "ctrl" "delete" keys to bring up task manager. Shut the program down from there to see if it truly is Hoster that is not responding. After that, you can randomly close programs until you find the culprit. The worst you can do is cause you system to freeze and have to do a power button reset like she is already doing. If it is Hoster you can try the options at the top of Hoster and set the priority to normal and try again. The only problem with that solution is you might experience pauses or lags when you do anything except run Hoster. If you do, reset it to a higher priority.

[/quote]

it's not mine, it's a friend's system, from what she told me she doesnt use her laptop except to run hoster, i believe her cause there's nothing, no icons on her laptop except hoster, ie and whatever programs mtu put on her laptop when she bought it, and yes she closes hoster before she shuts down her laptop, and yes we tried alt. cont. del.and she still get's the same msg..keeps popping up.

[billyo]

is there any solution to her problem, or what may have caused this error msg? anybody ? anyone?

[swany]

That is strange but not that strange, pc love em or hate em. First thing I would do is go on line and see if any upgrades for her pc is available. Next upgrade the windows media player. I had my pc a rackmount from MTU start shutting down when using the media player, after 4 years of use. Went on line and upgraded the player and checked for XP upgrades all is well again.

[marklwood]

Sorry Billyo, I haven't had time to check back here in a couple of days. Without setting in front of the computer, I can only guess at what it might be. What I know for sure is that Windows is not releasing the memory at the time SOME program should close. I say some because it does not necessarily involve Hoster. Even though you might get an error message that indicates Hoster, there are instances that the message is incorrect.

It can be caused by a corrupt swap file involving windows management of the swap file. This can be caused by a failing hard disk, or failing memory, or just Windows in general. Sometimes running the updates for Windows does nothing more than shuffle addresses around and may fix the problem as a side effect. Sometimes you really DO need the updates to Windows or your hardware. This is where I would start.

After that, I would change the size and or location of windows swap file. Then I would start on hardware. Run a disk checker or other diagnostic tools. If the laptop has 2 sticks of memory in it, I would remove one then try it then switch out chips and try it again. Then switch positions or try some other memory if available.

Lastly, If it were me,I would probably do nothing. I have a laptop with the same symptoms. It doesn't bother me a bit. I keep a backup of the data, and a backup unit is available. I assume if the problem doesn't get better, it will get worse. If it gets worse, it will be easier to find the problem and I won't waste the time trying to track down what, at the end of the day, is no big deal.

[ddouglass]

The error message should say what is not responding. It could be the mouse program or some other background program that doesn't close when it is supposed to. If she closes Hoster it should be gone from the processes list in task manager before she tries to shutdown.

[billyo]

Originally Posted by ddouglass;[QUOTE

80766]The error message should say what is not responding. It could be the mouse program or some other background program that doesn't close when it is supposed to. If she closes Hoster it should be gone from the processes list in task manager before she tries to shutdown.

[/quote]

i just know what other program was running she just opened hoster,after showing me the new version of hoster,( had to start my show ) she closed it, right after that she got an hour glass waited a while then the "program not responding "came on, tried to closed the error msg, program not responding came on again, and again...till she pushed the power button off.

[marklwood]

What Dale and I are trying to say is, even though you THINK you only have one program running, you in fact have many things loaded into memory and in Windows swap file. If you would just try some of the suggestions and get back to us about the results, we may be able to help narrow it down. When you hit alt ctrl del you will see a whole list of running processes. Check the applications tab first. After shutting down Hoster look at the list to see if it is still running. Then start closing programs from the processes list leaving explorer and task manager for the last. You need to give it a minute between processes to see when the error pops up. Then report back with the results. I feel 99.9% sure this is a Windows error and not a Hoster issue. If it were Hoster, somebody should have reported this same error by now.

[billyo]

Originally Posted by marklwood

What Dale and I are trying to say is, even though you THINK you only have one program running, you in fact have many things loaded into memory and in Windows swap file. If you would just try some of the suggestions and get back to us about the results, we may be able to help narrow it down. When you hit alt ctrl del you will see a whole list of running processes. Check the applications tab first. After shutting down Hoster look at the list to see if it is still running. Then start closing programs from the processes list leaving explorer and task manager for the last. You need to give it a minute between processes to see when the error pops up. Then report back with the results. I feel 99.9% sure this is a Windows error and not a Hoster issue. If it were Hoster, somebody should have reported this same error by now.

ok, thanks for the quick responsed, i'll try your suggestion when i see her..

[billyo]

i was just over her house today, and nothing seems to work, alt. control delete wont even respond in order for me to go to task mgmt to see what other programs is running... program not responding still pops up..

[madjim- with the Lord]

Hey Billy,
Did you get the latest drivers for her video card?

Jim

[billyo]

[

quote=madjim;80799]Hey Billy,
Did you get the latest drivers for her video card?

Jim [/quote]

i'm not sure if she did, but i'll asked her when i see her again, thanks for the suggestion.

[marklwood]

This is sounding more and more like a hardware failure, but just to make sure. Try http://www.belarc.com/free_download.html and check the results of her windows fixes to see if any of them failed. This will also list the drivers and versions to check for updates. It will also help to identify the hardware in the machine if you need to swap parts around for hardware testing.

[marklwood]

Did you read my reply to your other post? After reading that question, I suspect it is Windows swap file is running out of available space on the drive.

[billyo]

Originally Posted by marklwood

Did you read my reply to your other post? After reading that question, I suspect it is Windows swap file is running out of available space on the drive.

i think your right about the running out of space.she had 80gb she only got 1.78 free space..and i tried the belarc...on my own pc and mine looks healthy, i'm up to date with all the nec. sec./software /drivers updates..that was a cool program.thanks!!!!

[ddouglass]

Originally Posted by billyo

i was just over her house today, and nothing seems to work, alt. control delete wont even respond in order for me to go to task mgmt to see what other programs is running... program not responding still pops up..

Try opening task manager before starting the shutdown. If Ctrl-Alt-Delete won't work to open it, try right clicking on taskbar and choose it.