Continuing issue - Already on 2 computers message after replacing hard drive

[kutani]

Douglas,

Thank you. I hope they do to. I have so much I need to do.

Jim,

Yes, I did fill out a support ticket and I've added addendums to it as well. I've been all over the site trying to find any information I can to try to get this resolved... the only thing they did was mark the status on the ticket as 'Responded' and yet there is no message anywhere and no obvious result (successful loading of software would be nice!). I've checked the support trio, but I don't see any info or acknowledgments anywhere.

I hope something can be done soon because I'm starting to get in a real bind..

Thank you for your support you guys. You've been very helpful and made me feel better!

Bill