No lyrics display with 4.02

[ddouglass]

Has he tried the 3.4 version to see if that will work?
Does he have Windows Media Player 11, Internet Explorer 7 and SP3 installed?
Have all the Custom Updates been done from Microsoft update site?

Memory 1014MB
Total Memory: 128.0MB

Check the memory by right clicking on "My Computer" and go to properties. That will tell you the actual physical memory. If it isn't 512MB or higher he may need to upgrade this as well. Recommended is 1GB or more now but 512MB will work....barely.