Support complaints and client and MTU responses

[CHRISTI]

I would just like to apologize for the complaints I made about the delays in receiving the serial nos. for the upgrades. While I completely understand about the problems MTU has been experiencing,I was totally unaware of any of them. Because of the crappy tech support I get from other sites, I just assumed someone was goofing off. I really feel bad for all the problems you have had and I hope you recover well. I have one suggestion for the future. If someone would post a note in the forums informing us of the reasons for delays, most probably noone would complain at all. I do agree with other users who are happy with your tech support. You guys really take care of business when you are able. No complaints from me.

Good luck and prosperity,
Chris