lost all 65000 song on external hd

[pselph2528]

Help, I have used hoster for over 2 yrs andnever had any problems untill up grading to 3318 and then 3319. Today i turned my computor on and all 65,000 + songs were gone from my external hard drive-- it worked fine last night. Can someone give me an idea of what happened and how to fix it?
Paul

[billyo]

Originally Posted by pselph2528

Help, I have used hoster for over 2 yrs andnever had any problems untill up grading to 3318 and then 3319. Today i turned my computor on and all 65,000 + songs were gone from my external hard drive-- it worked fine last night. Can someone give me an idea of what happened and how to fix it?
Paul

try rebuilding your song database..that might work..i kinda noticed that everyone that did an upgrade the kma files are being moved ,if rebuilding doesn't work, you might wanna think about going back to the older version 3.317

[ddouglass]

Paul, make sure your external's drive letter didn't change. If that happened then you can reset the drive letter to what it was or rebuild the database.
Billyo, not everyone has had this happen. The reason it looks bad is because those who successfully upgrade don't report it here. This one I suspect does not have anything to do with the upgrade.

[billyo]

Originally Posted by ddouglass

Paul, make sure your external's drive letter didn't change. If that happened then you can reset the drive letter to what it was or rebuild the database.
Billyo, not everyone has had this happen. The reason it looks bad is because those who successfully upgrade don't report it here. This one I suspect does not have anything to do with the upgrade.

thats true...but why is this happening..and btw this might be in the wrong thread but i still havent heard from mtu about my problem

[pselph2528]

I don't think rebuilding my song data base will work. The songs (65,000) that were on my external hard drive are gone. I had them stored in G:\songs. when i go to my computer an open G then songs it says EMPTY. The songs are not there.
Paul

[billyo]

Originally Posted by pselph2528

I don't think rebuilding my song data base will work. The songs (65,000) that were on my external hard drive are gone. I had them stored in G:\songs. when i go to my computer an open G then songs it says EMPTY. The songs are not there.
Paul

sorry to hear that..do you have a back-up to where you can copy your songs? .. if not this might and may not work make sure your ext. drive is plugged in and maybe..just maybe if you do a system restore...?

[Beavis]

Originally Posted by pselph2528

I don't think rebuilding my song data base will work. The songs (65,000) that were on my external hard drive are gone. I had them stored in G:\songs. when i go to my computer an open G then songs it says EMPTY. The songs are not there.
Paul

see if they were moved to your c: drive

search your c: drive for .kma

[pselph2528]

I searched C drive --- nothing, besides my C drive onily has 100 gigs and that would not be enough hard drive to store 65,000 kma songs.
What i am trying now is (My external HD is a seagate 500 gig) i whent to properties in G dive, opened up TOOLS, clicked on SCAN FOR AND ATTEMPT RECOVERY OF BAD FILES. It has been running now for about 1 hr. and is loading something ? I will let you know if this works. (good lord it has taken me 2 yrs to get these songs)
Paul

[billyo]

Originally Posted by pselph2528

I searched C drive --- nothing, besides my C drive onily has 100 gigs and that would not be enough hard drive to store 65,000 kma songs.
What i am trying now is (My external HD is a seagate 500 gig) i whent to properties in G dive, opened up TOOLS, clicked on SCAN FOR AND ATTEMPT RECOVERY OF BAD FILES. It has been running now for about 1 hr. and is loading something ? I will let you know if this works. (good lord it has taken me 2 yrs to get these songs)
Paul

hope you'll get all your songs back..good luck..

[Beavis]

man you should always have a backup of all your kma's !!

[pselph2528]

Well that din't work. It took over 7 hrs to run but zip nothing. I do have a back up external HD with approx 52,000 of the song i lost. guess i'll copy them and add the rest in. Question - once i get all the songs back on my external HD, and then rebuild my song book, will hoster redo my song book? Thanks for ya'lls help
Paul

[UPNext]

If the files were actually deleted on your external dirve it may be possible to recover them using some of the "undelete" utilities available. I'm not sure if it will work or not but I would give it a try. Also do not write any more data to the drive where the files were deleted because that could make recovering the lost files more difficult. Here is a link I saw for one the those utilities. Good luck.

http://www.winundelete.com/?rid=google&kid=wu0801

ADMIN NOTE: See my post #16 below. It is THE BEST recommendation we can make to truly hope to recover songs on your damaged disc.

[pselph2528]

Thank you very much for the info.
paul

[admin]

Originally Posted by pselph2528

Help, I have used hoster for over 2 yrs andnever had any problems untill up grading to 3318 and then 3319. Today i turned my computor on and all 65,000 + songs were gone from my external hard drive-- it worked fine last night. Can someone give me an idea of what happened and how to fix it?

Paul, I don't know what to say. Hoster has never deleted KMA files itself in all the time we have been shipping it. The fact that you were using the files the night before is VERY STRONG evidence it was not upgrading to Hoster 3.319 that caused this problem.

I'm not trying to pass the buck, and maybe something went amuck in our upgrading to be fully Vista compliant (even on 2000 and XP), but I would look for some other problem first.

How old is your drive?

From what I understand, you have used My Computer (or Explorer) and verified there are no KMA files on this drive. I wish you hadn't run the "fix" program. That may have ruined all chances of recovering any songs that were still there. If only the File Allocation Table (FAT or NTSF format) was damaged, the files would still be recoverable.

See my post #16 below. It is THE BEST recommendation we can make to truly hope to recover songs on your damaged disc.

After running SpinRite, if it recovers anything, do the following:

1. Run the Tools menu Build Songs Database command. If you are afraid to do this, read the manual first. This command opens the KMA files for read, reads the header data, and adds the contents to the new Songs Database being built. MAKE SURE your external drive and folders (if not the root drive) are in the Build Songs Database list window. If not, add them before building or the external drive won't be found.

2. Play some of the songs. If you know the last ones you imported, then try them. Also, try some of the first you imported and some in the middle. This is a "spot check" only, and is by no means conclusive. However, it's a confidence builder that the files now in the Songs Database are really there and able to play.

3. If no KMA files are found on the external drive by the Build Songs Database command, and you ran the undelete program, the files are gone.

4. Before you do anything to restore files to this hard drive, you need to run chkdsk with the Start menu > Run > "chkdsk". This will verify if all areas are good.

5. Run the Disc Defragment program in Start menu > Program Files > System > Disc Defragment. This will also check for any bad areas.

If any bad areas are reported they will be "logged out" of use. However, I'd strongly consider replacing the drive as it has already proven to be unreliable... if it is the drive.

DO NOT do anything that would back up any restored files over your good 52,000 files. You need another backup drive to try to recover what you can... BEFORE you overwrite your 52,000 good files.

[admin]

Best Recommendation!

I have checked around and the best recommendation we can make to recover files from a failing hard drive is SpinRite from GRC.com.

KickstartNews reviewed SpinRite v6.0 that seems to be very much like your condition:
The opportunity for the first test appeared only one day after we received our copy of version 6. An 80GB hard drive on one of our busy storage servers decided to pack it in. Prior to trying SpinRite we were still able to access the drive intermittently but it was impossible to copy data or run a file undelete utility. A handful of important files had been written to the drive subsequent to the last backup the previous night; files which we needed within about 48 hours, which meant that a professional data recovery service (with its three week backlog) was out of the question. We removed the drive and installed it in an identical hardware configuration, then booted SpinRite 6 from CD and did a Level 2 recovery (see above for recovery level definitions). After 22 hours, SpinRite completed its work and pronounced the drive fully recovered. We reinstalled the drive in the original server. It ran perfectly, the research assistant who had created the required files copied them off the drive and that was that. Nice job SpinRite 6. The drive was still running fine as we went to publication with this review two weeks after the incident. We used a level 2 setting in SpinRite: Recover Unreadable Data.

This can perform a rebuild of the data, as well as an analysis of the "health" of the hard drive.

GRC.com is Gibson Research Corp. owned and run by Steve Gibson. Steve is one of the "keepers of the Internet"... a white hat man who consults for NSA, CIA, FBI and the likes. He has incredible knowledge of how things work. SpinRite is $89.00 for a new buyer, or less if you have a prior version. If it recovers your 13,000 files, it's worth ever penny. Here are more testimonials if the one above didn't convince you.

[admin]

Paul, here is another recommendation from Karen K. It recovered her lost files completely.

Paretologic demo locates the lost files before you pay. Then, if you see your files are found, you buy the Registration Code for $39.95. Looks like an excellent solution for your problem too.

[pselph2528]

I think most of my kma files have been recovered. I took my external HD to a computer guru that does all the computer work for the county (gov) that i live in. He told me today, over the phone, that he had recovered 63,000 kma files, but as of yet we don't know if they are good. He will be coming to my home tonight, or tomorrow. I really won't know if they are good, usable files until i connect to my computer, and try to play them in MTU. I am ecstatic at the thought of having my songs back.

Question: (And please make any answers simple and easy to understand)
If i do get most, but not all of my songs back,my song book, and maybe some the song locations, could be incorrect, would i then go to build song database and do that, or how should i proceed? This may seem like a stupid Question but i really don't know, and i do not want to take any chances of doing the wrong thing. Any guidance will be greatly appreciated
Paul

[Beavis]

if you recover them, i would back them up first !!!

[pselph2528]

YOU bet,i'm just lucky to have had 52000 of um on a back up
Paul

[admin]

Read this Post about Hoster 3.320, and then download and install it.

The problem is in 3.318 and 3.319, now fixed in 3.320.

We too thought we had a virus when we unknowingly lost files not related to Hoster at all. We are confident we found the code that along with Windows' random operations did the NTSF index damage. We are confident we have fixed the problem, but only you folks seeing the problem repeatedly can tell us it is fixed.

Thank you for your patience. We truly are sorry this happened, and believe we have solved it.