I can't play audio or video with MTU

[ddouglass]

Do your Windows Custom Updates which I am sure they did not do at Best Buy.
In Hoster open the CD/DVD default tool and run the "Detect Again" and see if the drive shows as compatible. The new drive may not be or it may need a firmware update from the manufacturer or HP.

[N181RV]

Originally Posted by ddouglass

Do your Windows Custom Updates which I am sure they did not do at Best Buy.
In Hoster open the CD/DVD default tool and run the "Detect Again" and see if the drive shows as compatible. The new drive may not be or it may need a firmware update from the manufacturer or HP.

I Did the updates and lots of other stuff. I worked on it all day today.

I re- detected the drive, saved the drive, reloaded the software, run set up from the save spot, run it from the download window, every thing but cuss.. Ha

Came to the conclusion that this reader is incompatible and not the same as what was in my other laptop.

I am going back tomorrow and see if I can find out who and where my other one went, to be repaired.

Probably someone is running a Karaoke program with it now. I think Best Buy should return it to me.

The only thing wrong was the left stereo Channel was missing from the output jack. It worked perfect through the speakers. This means to me that it may have been a spring connector on the jack was bent or broke. Or a wire to the left jack channel was broke. I should never have taken it to them.

In any case it was repairable. So I feel like they weren't completely honest with me. They probably thought I was a normal through the door hell raiser and to head off trouble, they just give out new computers?
They just don't stop to think that there is a lot of work to put the songs into it. And I'm sure that everyone doesn't have them all saved either.

Oh well no problem. I will try to beg them to run mine down. If not, I will try to get another one, or get a refund. Next time, I will try to down load and run the Hoster Demo in the store on a display unit and see if it will load a few discs. If I had more money from social security, I would judt buy a laptop all set up from MTU. That is really the best way to avoid these problems. Then I wouldn't have anything to "fix til it was broke".

Thanks for the time to read my posts. I have it put in the box now and I am going to watch TV.

A couple of weeks ago I was in Phoenixvisiting my sister. Karaoke is alive out there.

Still a lot of people pulling discs. About as many running computers. One guy even runs off the internet from a server somewhere in Phoenix.

I bet Sound Choice would have a picnic with him. He has 5 to 10 rigs running from the server. It takes him a couple minutes to get the first song up and then there was no more delays as long as people kept singing.

Don't know how it all is put together and don't want to know. I have too much fun running one unit.

Phil in mid Illinois you guys are just great.........

[ddouglass]

Phil,are you saying they didn't transfer any of your files or programs to the new computer? Talk to the manager...don't talk to the underlings. They should have been able to transfer at least your kma files. If they are worth their salt they should have cloned your old drive and transferred it to the new drive.
As far as the CD/DVD drive if they can't give you the old drive, then you can get just a CDG compatable internal drive from MTU for a lot less than a whole laptop.

[bobcox- with the Lord]

Hi' Phil
just curious, what model hp did they give you.Bob