Installed Vogone - lost both CDROM and DVDROM drives

[dcarwin]

no one has ever reported this happening, so I don't believe it is a Vogone problem

Solid logic, glad you're not a support rep.

The box is updated with respect to the CDrom drivers. Check your own box, I'll bet your cdrom drivers date back to 2001. These are bog-standard drivers provided by Microsoft.

[device manager -> expand dvd/cdrom drives -> pick one and right click on it -> properties -> driver tab -> see the date]

Out of courtesy I visited the MS update page. They had nothing for me, other than updates to things like outlook express & windows media player which I dont use, and other random bits like my saitek keyboard. The did have a driver update for my Nvidia NForce audio codec so i applied that.

Anyway, taking this through the support channel.

[madjim- with the Lord]

Originally Posted by dcarwin

They had nothing for me, other than updates to things like outlook express & windows media player which I dont use, and other random bits like my saitek keyboard.

Keep your media player updated.

Jim

[Joe Nieves]

I also been having the same problem with Micro Studio, Songverter having to fix the registry after install and also all my other programs that access CD/ROM.chemas-microsoft-com:office:office" />
This was never the case with previous Versions?

[ddouglass]

Originally Posted by dcarwin

Solid logic, glad you're not a support rep.

The box is updated with respect to the CDrom drivers. Check your own box, I'll bet your cdrom drivers date back to 2001. These are bog-standard drivers provided by Microsoft.

[device manager -> expand dvd/cdrom drives -> pick one and right click on it -> properties -> driver tab -> see the date]

Out of courtesy I visited the MS update page. They had nothing for me, other than updates to things like outlook express & windows media player which I dont use, and other random bits like my saitek keyboard. The did have a driver update for my Nvidia NForce audio codec so i applied that.

Anyway, taking this through the support channel.

Drivers are not the only thing to check. CD/DVD drives also have what is called Firmware that is also updated by the manufacturers and more frequently than the drivers. For those you may need to go to the drive manufacturer's website to find them.

I also been having the same problem with Micro Studio, Songverter having to fix the registry after install and also all my other programs that access CD/ROM.

This sounds like a computer/Windows problem.
Do you have NetFrame installed?
Updates to Media Player are important too and can affect the drives too.


And I am a computer support rep, but not for MTU. I am sorry if you didn't like the first part of my response, but it was true and I did offer some suggestions to start off. Most problems people have are because their computers are not up to date.

[MTUSUPPORT]

You must have some type of software installed that is conflicting. The LowerFilters, must have an entry in that key, that states PFC, this is all we load, which then in turn allows a 3rd party driver we use to load. This is how we see the drives. This 3rd party software is a very respected company that we license it from, so you might have this same problem with other programs.

You must make sure that the PFC is at the very top, in the lowerfilters, if not this might happen.

[Koone]

Loaded full version and the exact exact same thing happened to me.
Drag. What a way to start off with Vogone. Will go through all updates and see if Im missing something.

[Koone]

Uninstalled VOGONE and applied the above fix.
CDroms are still out.
Call in a Tech friend who was able to get the CDroms to be
seen in My Computer.
They will play a disc but still will not burn.
Spooky and still no VOGONE

[madjim- with the Lord]

Have you tried a System Restore?

Jim

[bobcox- with the Lord]

Get registry easy, or some type of registry cleaner.
i had same problem two weeks ago, and that is how i fixed it. Bob

[Koone]

Didnt do registry cleaner but "sfc /scannow" with XP disc. Could play an Audio CD but not burn with MS Media. Found this MS site http://support.microsoft.com/kb/314060/en-us about this problem. It has automatic guided help. (interesting but did not use) While going over this info I had an idea to try burning with NERO instead of MS Media.
Burners work fine. It is now safe to say that it is a MS Media problem.
Why use MSM you ask ? KISS. Anybody know how to reload or repair MS Media ?
Thanks