Reinstalled and got same error message

[philsimmons]

I have been trying to get help by contacting support... That is impossable it seems. The number I was given I have placed in the Title section. My problem is the code number does not match.

[ddouglass]

Originally Posted by philsimmons

I have been trying to get help by contacting support... That is impossable it seems. The number I was given I have placed in the Title section. My problem is the code number does not match.

I don't know where you got that number but it isn't a US number. Try reading this page for support:
http://www.mtu.com/support/customer-support.htm