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Admin
This does not satisfy me. The fact that you are complaining because I emailed your organization because I am a dis-satisfied MTU customer is quite sad from a customer service perspective. Your inability or rather your lack of wanting to support what you have sold me has definitely soured me on your company.
Also just for the record it is a USB 40X Plextor, not a 24X and This is the only problem I have with my computer so a deinstall of Windows shouldn't be the problem. I had planned on converting my Karaoke system to computer and purschasing that system fro you.
I will buy it from a competitor now as you aren't even willing to support a CDG Burner that you sold me. The Plextor should have been flashed and tested before it was shipped to me. The box had been opened by somebody as the sealed tape on the Drive box clearly showed it was opened. I thought it was opened and tested by MTU.
You know, I only wanted to get this thing working. Now I want to get this thing working and move on to another vendor that cares about it's customer base.
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July 11th, 2002, 05:10 AM
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